Are you great with people, reliable and looking to build your career in a professional office environment?
This is a fantastic opportunity to join a growing, Queensland-owned service-based business with a friendly, down-to-earth culture.
You'll become part of a close-knit customer service team where you'll receive full training and plenty of support to get up to speed.
Previous office experience is not essential.
If you've developed solid customer service and communication skills through retail, hospitality or another customer-facing environment, we'd love to hear from you.About the RoleAre you great with people, reliable and looking to build your career in a professional office environment?
This is a fantastic opportunity to join a growing, Queensland-owned service-based business with a friendly, down-to-earth culture.
You'll become part of a close-knit customer service team where you'll receive full training and plenty of support to get up to speed.
Previous office experience is not essential.
If you've developed strong customer service and communication skills through retail, hospitality or another customer-facing environment, we'd love to hear from you.As a Customer Service Officer, you'll be one of the first points of contact for customers, helping with enquiries and ensuring they receive friendly, efficient service.




Your responsibilities will include:Responding to incoming calls and assisting with customer account enquiriesMaking outbound calls to follow up on customer mattersManaging and responding to email enquiriesCoordinating service connections and disconnectionsProcessing customer paymentsLiaising with billing and debt collection teams to resolve customer issuesAssisting customers to access available financial assistance programsProviding general administrative and customer service support to the wider teamAbout YouStrong customer service skills and a genuine enjoyment of helping peopleConfident written and verbal communication skillsA friendly, professional and approachable mannerGood computer skills, with sound knowledge of MS ExcelA proactive attitude and willingness to learnReliability, punctuality and a strong work ethicThe ability to work well as part of a close-knit teamThe BenefitsNegotiable salary based on experienceMonday to Friday hours, 8:00am - 4:30pm12:00pm finish every second FridaySupportive and approachable managerFriendly, down-to-earth team environmentSubsidised lunch provided dailyRegular team celebrations and engagement activitiesMonthly competitions with generous gift card prizesOn-site and street parking availableBrisbane Eastern Suburbs locationDue to the location, having your own transport is recommended.
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📌 Customer Service Officer (Brisbane)
🏢 Davidson
📍 Brisbane