Posted: 01/10/2026Closing Date: 30/10/2026Job Type: CasualLocation: MareebaJob Category: Community Services and DevelopmentJob DescriptionWe're looking for a Casual Liaison Officer to provide practical and wellbeing support to workers living and working in Mareeba through the Pacific Australia Labour Mobility Scheme (PALMS).
This is a unique community-based role for someone who enjoys helping people, solving problems and being the reliable local person others know they can turn to.From welcoming workers when they arrive and helping them settle into the community, to appointments, accommodation, transport and wellbeing check-ins, you'll provide support through the everyday moments – and occasionally when something unexpected happens.Because you'll also provide emergency and time-sensitive support, we're looking for someone who lives within approximately 20 minutes of Mareeba and can respond locally when required.What Does the Role Look Like?
You'll:Build genuine, trusted relationships with PALMS workersProvide pastoral, practical and wellbeing supportAssist with medical appointments, transport and accommodation mattersHelp workers navigate workplace or personal concernsConnect workers with community activities and servicesAssist with arrivals,
inductions and departuresConduct regular check-ins and accommodation inspectionsAdvocate for workers and elevate concerns when additional support is neededLiaise with host employers and the broader MADEC teamSupport WHS and worker safety requirementsRespond to occasional after-hours or emergency worker needsCould This Suit You?
You don't necessarily need a community services qualification.
We're much more interested in finding someone who is reliable, resourceful, culturally aware and genuinely good with people.You'll bring:Robust local knowledge of Mareeba and the surrounding communityExperience working with culturally diverse people – highly regardedExcellent communication and relationship-building skillsEmpathy, patience and sound judgementConfidence working independently and solving practical problemsGood organisation and time managementIntermediate computer skills, including Microsoft Office and emailAwillingness to help othersA Few Things You Need to KnowThis is genuinely a casual role, with hours varying depending on worker and operational needs.
Some availability outside normal business hours will be required for arrivals, emergencies and time-sensitive worker support.Due to the emergency response component, candidates must live within approximately 20 minutes of Mareeba.You'll also need:A current driver's licenceNational Police Check(or willingness to obtain)Why MADEC?
You'll get flexibility and autonomy while doing work that has genuine human impact.You'll build relationships with people from different cultures, become part of their local support network and help make their experience of living and working in Australia a positive one.If you're Mareeba-local, dependable and the kind of person people naturally turn to when they need a hand, we'd love to hear from you.
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