We're looking for an organised, customer-focused and commercially minded Account Coordinator to join our growing Industrial business based in our Pinkenba office (Queensland).
If you enjoy working closely with sales teams, coordinating multiple priorities, building excellent customer relationships and helping drive business growth, this could be an excellent development opportunity.
This role is much more than administration.
The Account Coordinator plays a critical role in enabling our Business Development Managers, Category Managers and Sales Managers to spend more time with customers and less time on administration.
Through proactive coordination, customer support and sales administration, you'll help drive pipeline progression, improve customer experience and contribute directly to sales outcomes.
You'll be at the centre of the action, working across Sales, Service Delivery, Valuations, Marketing and Finance to help deliver an exceptional customer experience from opportunity through to delivery.
Success in this role will be measured by your ability to support sales execution, enhance the customer experience, maintain operational excellence and help the Industrial team achieve its growth objectives.
What you'll be doing
Preparing proposals, tenders, presentations and customer documentation
Coordinating contracts, signatures, onboarding and account setup
Following up customer enquiries, quotations and sales opportunities
Managing customer information and maintaining CRM accuracy
Supporting the progression of opportunities through the sales pipeline by coordinating internal stakeholders, customer communications and required documentation
Working closely with customers
Supporting customer onboarding activities
Coordinating information flow between Sales and Service Delivery teams
Responding to customer enquiries and ensuring timely follow-up
Helping create a seamless customer experience
We're looking for an organised, customer-focused and commercially minded Account Coordinator to join our growing Industrial business based in our Pinkenba office (Queensland).




If you enjoy working closely with sales teams, coordinating multiple priorities, building great customer relationships and helping drive business growth, this could be an excellent development opportunity.
This role is much more than administration.
The Account Coordinator plays a critical role in enabling our Business Development Managers, Category Managers and Sales Managers to spend more time with customers and less time on administration.
Through proactive coordination, customer support and sales administration, you'll help drive pipeline progression, improve customer experience and contribute directly to sales outcomes.
You'll be at the centre of the action, working across Sales, Service Delivery, Valuations, Marketing and Finance to help deliver an exceptional customer experience from opportunity through to delivery.
Success in this role will be measured by your ability to support sales execution, enhance the customer experience, maintain operational excellence and help the Industrial team achieve its growth objectives.
What you'll be doing
Supporting sales growth
Preparing proposals, tenders, presentations and customer documentation
Coordinating contracts, signatures, onboarding and account setup
Following up customer enquiries, quotations and sales opportunities
Managing customer information and maintaining CRM accuracy
Supporting the progression of opportunities through the sales pipeline by coordinating internal stakeholders, customer communications and required documentation
Working closely with customers
Supporting customer onboarding activities
Coordinating information flow between Sales and Service Delivery teams
Responding to customer enquiries and ensuring timely follow-up




Helping create a seamless customer experience
Keeping the team organised
Maintaining pipeline and CRM accuracy to support forecasting, opportunity management and sales performance reporting.
Producing sales reports and supporting pipeline reviews
Coordinating meetings, customer visits and industry events
Tracking actions and ensuring follow-through across the team
Driving continuous improvement
Identifying smarter ways of working
Supporting consistent national processes and standards
Helping improve efficiency across the Industrial sales function
What we're looking for
You may currently be working as a:
Sales Coordinator
Account Coordinator
Customer Service Specialist
Sales Support Officer
Account Manager Support
Business Support Officer
We're looking for someone who enjoys helping others succeed and thrives in a fast-paced environment.
You'll bring
Strong customer service and relationship-building skills
Excellent organisation and attention to detail
The ability to juggle multiple priorities and stakeholders
Strong written and verbal communication skills
Confidence using Microsoft Office applications
Experience in sales support, customer service, administration or account coordination
An interest in Industrial, Equipment, Construction, Transport, Fleet, Mining or related industries.
Bonus points if you have
Exposure to Industrial, Automotive, Equipment, Auction or Remarketing industries
Experience supporting field-based sales teams
Experience using Salesforce, SAP or similar systems
Why apply?
This is a fantastic opportunity to:
Join a growing national Industrial business
Work closely with experienced sales leaders and BDMs
Build your commercial and customer-management capability
Gain exposure to complex sales processes and major customers
Develop your career within Cox Automotive and Manheim
If you're looking for an opportunity to broaden your experience, build your commercial capability and play an important role in a high-performing team, we'd love to hear from you.
#J-*****-Ljbffr

📌 Account Coordinator - Qld/Nt (Brisbane)
🏢 Cox Automotive
📍 Brisbane