One of our leading federal govt clients is seeking to engage Lead Content Designers/Content Designers for QLD, WA, ACT, VIC, NSW, NT, SA, TAS
Please note Candidates must have Australian Citizenship
Location of work- QLD, WA, ACT, VIC, NSW, NT, SA, TAS-Hybrid
Initial contract duration-7 months
Experience level-Manager - EL1 equivalent
Job details
We are looking for content designers and content experts .
The Participant Content team designs and delivers content that helps millions of Australians looking for work.
As part of the team, you will design, create, review and update Workforce Australia content across channels.
The channels these roles will focus on are web and notification content.
The department has web content contained within an unauthenticated and authenticated environments.
As such we seek written content experts with skills in UX writing, web writing and communication writing.
While the roles available focus on web and notification content, the team produces content for a range of mediums and channels including:
WorkforceAustralia.gov.au website (public and authenticated content)mobile appdigital assistantnotifications sent through email, SMS and mobile app.
As one of our content experts, you'll be a part of a high-performing team working to make a difference in people's lives
Key duties and responsibilities
Responsibilities of the Lead Content Designer include:
designing, planning and writing content that meets user needs and is easy to understandimplementing best practice using style guides, content patterns,



content strategies and policiesdeveloping and maintaining relationships with stakeholders at all levelsusing evidence, data and research to improve content and user experienceworking with multidisciplinary teams in an agile project workplace, and using Azure Dev Ops to manage workparticipating in workshops and planning events to develop requirements and featurespreparing documents, presentations and talking pointsworking autonomously and as part of a teamproviding support to channel leads, director and mentoring less experienced staff line management and leadership responsibilities.
Manage competing priorities, including:
manage many content projects at the same timetrack and communicate progressidentify and manage risksproblem solvemeet deadlines
Essential criteria
1.Experience in writing, editing, structuring, and maintaining complex content that meets user needs2.Excellent written and verbal communication, consultation and stakeholder management skills3.Ability to apply Australian Government and department style guides such as WCAG 2.1, Government Style Manual and Digital Service Standards4.Experience in providing advice to management and the senior Executives about content design5.Demonstrated experience as a professional web writer/content designer producing written content for websites
Desirable criteria
1.Tertiary qualifications in relevant communications field.2.Qualifications and or training in writing, content design, online accessibility or user experience (UX) design.3.Previous experience in system related communications with a strategic communication approach to content4.Experience in developing information architecture and content structures that improve user experience
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📌 Lead Content Designers/Content Designers-Multiple Positions -Qld, Wa, Act, Vic,Nsw, Nt, Sa, Tas (Canberra)
🏢 IT Alliance
📍 Canberra