Enjoy a flexible casual role where you can make a difference in your local community!

Benefits

- Flexible casual work to support work-life balance
- Opportunities for learning and development
- Be part of a supportive and welcoming team

About Melville Cares

As the heart of community care, Melville Cares provide a range of aged care services including home support, in-home respite, transport services, social groups and more. Our vision is that we at Melville Cares believe older peoples’ lives should be as fulfilling as at any other stage of life, and is achieved by our commitment to our values. By empowering our clients, building trust and engaging with compassion we walk alongside clients on their unique journey through later life assisting as much, or as little, as they choose.

About the role

Are you friendly, organised and passionate about providing excellent customer service?

Melville Cares is seeking a reliable and skilled Administration Officer – Reception to join our team on a casual relief basis.

This role is ideal for someone who enjoys working with people, has strong administrative skills and can step in to provide reception and administrative support when required.

Please note: This is not a position with regular weekly hours. Shifts will be offered on an as-needed basis to cover periods of planned and unplanned staff leave. Applicants must be comfortable with the casual and variable nature of the work, as hours are not guaranteed.

In this role, you will be one of the first points of contact for our clients, visitors and staff, helping ensure everyone receives a warm welcome and professional service.

Key responsibilities

- Answer incoming phone calls, transfer calls and take accurate messages.
- Monitor voicemail and email inboxes,



responding to or forwarding enquiries to the appropriate team members.
- Welcome visitors and provide a friendly, professional and helpful reception service.
- Maintain confidentiality and handle enquiries with care and professionalism.
- Provide general administrative support, including mail management, printing, photocopying and document handling.
- Maintain accurate records and support efficient day-to-day office operations.
- Follow workplace health and safety requirements and established procedures.
- Participate in relevant training and contribute to a positive team environment.

Essential criteria

- Minimum two years’ experience in a reception or administrative role.
- Strong written and verbal communication skills.
- A friendly, professional and customer-focused approach.
- Ability to work independently and as part of a team.
- Excellent organisational skills, attention to detail and time management.
- Proficiency in Microsoft Office applications and database systems.
- A commitment to supporting older people and people with disability.
- Current National Police Clearance.
- Current C Class driver’s licence.

Desirable

- Qualifications in business or office administration.
- Experience working in aged care, community services or a similar environment.

Ready to join our team?

If you are a proactive and approachable administration professional who enjoys helping others and can provide flexible relief cover when needed, we would love to hear from you!

Submit your application online, including your current resume.

Shortlisting will commence shortly. Only shortlisted applicants will be contacted.

Melville Cares values diversity and is an equal opportunity employer. We encourage applicants from diverse cultural and linguistic backgrounds, including Indigenous peoples, LGBTQIA+ individuals, and those with disabilities, to apply.

📌 Administration Officer – Reception (Casual Relief) (Melville)
🏢 Melville Cares
📍 Melville