Full time Permanent Reception / Administration role in Inner Brisbane CBD/n
Your current company
/n This established financial planning practice provides specialised aged care and retirement advice, supporting clients through important financial decisions. They offer a professional, client-focused environment where quality service, accuracy, compliance, and strong relationships are highly valued.
Your new role
/n As the Receptionist / Administrator, you will be the first point of contact for clients while providing high-quality administrative support across the office. You will help create a welcoming and professional experience for clients, maintain accurate records and assist the wider team with day-to-day operations.
/n Key responsibilities will include:
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- Answering incoming calls professionally and directing enquiries appropriately
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- Welcoming clients and ensuring meeting rooms are prepared and maintained
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- Sending appointment confirmations and confirming meetings in advance
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- Preparing client folders and documentation for upcoming appointments
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- Scanning, filing and maintaining accurate client records
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- Supporting the administration of Centrelink-related client services
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- Collecting and distributing mail
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- Maintaining office presentation and ordering consumables
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- Providing administrative support to advisers and the wider team
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What you'll need to succeed /n
/nYour previous experience in reception or administration will be highly beneficial, as well as:/n
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- Strong written and verbal communication skills
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- A professional, warm and confident approach to client interactions
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- Excellent attention to detail and commitment to accuracy
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- Strong organisation, prioritisation and time-management skills
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- Ability to work independently and manage competing responsibilities
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- Confidence learning new systems and technical processes
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- Strong relationship-building and stakeholder engagement skills
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- A proactive, self-starting approach with a willingness to support the broader team
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- Experience working within financial services would be highly regarded
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What you'll get in return /n
/nIn return for your hard work, you'll be rewarded with:/n
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- Competitive salary + Super (experience dependent)
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- Early finish on Fridays
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- Great experience
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What you need to do now /n
/nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now./n
/nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career./n