Join Our Team as a Superstar Receptionist / Administration Assistant!

We are a rapidly growing residential building company that has been specialising in insurance repairs for over 20 years.

With a dynamic team of highly skilled individuals and a strong background in construction and administration, we’ve built a reputation for delivering quality results and exceptional customer service. Based in Beenleigh, we service the greater Brisbane region, including the Gold Coast and Sunshine Coast.

We take pride in setting the standard for professionalism and customer care, and we’re looking for a friendly, energetic and organised Receptionist / Administration Assistant to join our team full-time. If you enjoy being busy, take initiative and are happy to jump in wherever needed, we’d love to hear from you.

About the Role

You’ll take ownership of our front-of-house duties and provide day-to-day administrative support to the team. While there’s minimal foot traffic, our phones and inbox are busy. You’ll manage incoming enquiries, enter new jobs into our system and help keep the office running smoothly.

As the first point of contact for customers, clients and trades, you’ll bring a welcoming approach, a professional phone manner and the ability to stay calm when things get busy.

Hours of work: 8:30 am – 5:00 pm, Monday to Friday. Location: Beenleigh | Full-time

What You’ll Bring to the Team

- A professional approach and sound judgement: You handle enquiries thoughtfully, take responsibility for your work and understand the importance of discretion.
- A friendly, confident phone manner:



You communicate clearly and professionally, helping callers feel heard and directing their enquiries appropriately.
- Robust organisation: You can juggle a busy phone line, inbox and office tasks while keeping track of priorities and following through.
- Initiative and flexibility: You notice what needs doing and are happy to help wherever needed, without waiting for constant direction.
- Energy and a positive attitude: You enjoy a busy working day and bring a practical, can-do approach.
- Computer confidence: You’re comfortable using Microsoft Office and email, enter information accurately and pick up new systems quickly.
- Reliability and attention to detail: You take pride in getting things right and can be counted on to complete your tasks.
- Empathy and patience: You provide helpful, respectful service, including when customers are facing difficult circumstances.

A minimum of five years’ experience in a similar reception or administration role is essential. We’ll provide training and support to help you learn our systems and processes.

Your Day-to-Day Responsibilities

- Answer and direct incoming calls, take accurate messages and assist with enquiries.
- Monitor the shared inbox,



respond to emails and distribute correspondence to the appropriate team members.
- Welcome visitors and maintain a tidy, professional reception area.
- Enter incoming jobs into our system and maintain accurate records.
- Communicate with trades, clients and property owners.
- Process incoming and outgoing mail.
- Assist with filing, data entry and general office tasks.
- Support the wider team wherever needed to keep daily operations running smoothly.

Why Join Us?

You’ll be part of a friendly, professional team that values your contribution. This is a varied role for someone who enjoys helping people, keeping things organised and being involved in the day-to-day running of a busy office.

Ready to Shine?

If you’re dependable, proactive and enjoy being the person others can turn to for help, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your suitability for the role.

Please note: Successful candidates will need to obtain a Police History Check.

QAT is committed to a diverse, inclusive and respectful workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, people from culturally and linguistically diverse backgrounds, veterans, and people of all ages, identities and experiences.

We believe different perspectives strengthen our business and help us deliver better outcomes for our customers and team members.

We kindly request no agency referrals for this position.

If you have any questions, please contact ***********@qat.com.au.

📌 Receptionist Or Administrator (Beenleigh)
🏢 Queensland All Trades
📍 Beenleigh