FamilyCare is one of regional Victoria's largest and most progressive community service organisations, supporting children, families, carers and people with disability across the Goulburn Valley and lower Hume region, with offices in Shepparton, Seymour, Wallan and Cobram.

FamilyCare is the main provider of child and family services in its region and also delivers disability, NDIS, carer and related community supports, including emergency recovery.

Recruiting for two full-time positions, one permanent and one fixed term to 30 June 2027.

About the Role
The Child Wellbeing Team provides a specialist focus within the Goulburn Support and Safety Hub (The Orange Door) on the wellbeing and development of children, young people and their families through:

- Actively focusing on the best interests of children and young people at all times
- Assessments that include parents/carers and the whole family
- Working with men as fathers/partners
- Interventions that consider children and young people as individuals in their own right, and take into consideration their opinions and wishes
- Early help for children, parents and families to support wellbeing, stability, development and safety
- Providing a point of contact for secondary consultation, advice and information

The Child Wellbeing Practitioner rotates between the Assessment and Planning team and the Screening, Identification and Triage team.

Key responsibilities include:

- Receive and process all referrals to The Orange Door while maintaining client privacy and confidentiality in accordance with legislation, policy and good practice
- Liaise with The Orange Door Practice Leaders to support risk assessment and planning including with the Aboriginal Services Practice Leader, Advanced Family Violence Practice Leader, Integrated Practice Leader and Senior Child Protection Practitioner
- Provide specialist consultation to other community agencies and professionals to assist their ability to deliver services to children, young people and families
- Maintain accurate client records and service data as required




- Align family violence risk assessment and management practice with the MARAM Framework
- Develop a strong and supportive mutual relationship with funding bodies, service providers and other key stakeholders
- Increase community awareness regarding issues affecting families and available support services through the provision of information, education and advocacy

For a more detailed understanding of the key responsibility areas, click here to view the Position Description (if you are using SEEK, click Apply to be taken to our Career Portal where you can view the link).

For a confidential conversation and any questions, please contact Allan Mitchell, Program Manager The Orange Door and Emergency Recovery Support Program, on 04•• ••• 131.

Essential Requirements

- This role is subject to the Victorian State Government's Mandatory Minimum Qualifications (MMQ) Policy. Applicants must hold a Bachelor of Social Work or equivalent qualification, or, be working towards meeting this requirement.
- If working towards meeting the MMQ, applicants must presently hold a tertiary qualification (minimum Diploma) in Social Work, Family Therapy, Community Services, Psychology or other relevant qualifications.
- Sound knowledge of the issues facing vulnerable families and relevant theoretical practice frameworks including child development, trauma and attachment
- Demonstrated knowledge of the Child Protection and Family Services sector and commitment to relevant legislation including the Children, Youth and Families Act 2005, the Child Wellbeing and Safety Act 2005 and Child Safe Standards
- Demonstrated experience and skills in the provision of information and advice, intake, referral, counselling,



casework and consultation including the completion of detailed / complex child & family assessments, including child/youth risk assessments
- Willingness to obtain a valid Working with Children Check and satisfactory National Police Check prior to commencing employment with us. If you have spent over 12 months overseas in the last 10 years, you will also be required to undergo an International Police Check or present evidence of a satisfactory check
- Valid Victorian Driver Licence

Why Join FamilyCare?
At FamilyCare, we value our people and their wellbeing. In addition to a competitive salary in line with the SCHADS Award Levels 3 - 4 (dependent on qualifications, skills, and experience) plus superannuation, you will enjoy a range of valuable benefits including:

- Salary packaging benefit options available up to $15,900 p.a.
- Meals and entertainment packaging options available up to $2,650 p.a.
- Access to company vehicles for work related travel
- Generous career development opportunities, including a dedicated training budget
- Generous leave entitlements
- Accrued Day Off option for a healthy work-life balance (option for full-time employees)
- Ongoing health and wellness incentives
- Access to Employee Assistance Program

How to Apply
To be considered, please submit:

- Cover letter - please note in your cover letter if you are applying for the permanent, fixed-term or either position.
- Resume
- Written response addressing the Key Selection Criteria (Knowledge and Skills) outlined in the Position Description

*When submitting your application in our Career Portal, please upload the written response addressing the Key Selection Criteria in the Other Documents area*

Applications close Saturday 21 November 2026

FamilyCare is an equal opportunity employer and encourages individuals of diverse backgrounds including those from the Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQIA+ communities to apply.

Looking to take the next step in your career? Apply now!

📌 Child Wellbeing Practitioner (Shepparton)
🏢 FamilyCare
📍 Shepparton