JOIN BACKAM GROUP - WHERE PEOPLE MATTER

Backam Group is a specialist labour hire provider supporting major Australian companies across the Construction, Building Materials, Logistics, Manufacturing, and Industrial sectors. We don't chase volume - we focus on quality people, safe workplaces, and long-term opportunities.
Our mantra: Numbers count, but people matter.

ABOUT THE ROLE

Backam Group is currently seeking an experienced Internal Retail Sales Team Member for a busy and well-established landscaping and building materials supplier based in Brookvale, NSW.
This is a customer-focused role working closely with trade customers, retail clients, drivers, yard staff, and internal teams to ensure orders are processed accurately and customers receive exceptional service.
The position is offered as casual employment, however, full-time hours, with a strong opportunity for the successful candidate to transition to permanent employment with the client.
? Location: Brookvale, NSW
? Role: Internal Retail Sales Team Member
? Employment Type: Casual with Permanent Opportunity
? Pay Rate: $39.26 per hour casual
? Start: ASAP

KEY RESPONSIBILITIES

Customer Service & Sales

- Providing professional service to customers over the phone and at the sales counter
- Building strong customer relationships and supporting repeat business
- Preparing customer quotes and processing orders
- Assisting customers with product selection and recommendations
- Managing customer enquiries and resolving issues professionally

Order Processing & Administration

- Entering and processing customer orders accurately
- Maintaining customer, quote, and transaction records
- Coordinating with drivers, yard staff, and operations teams
- Managing sales administration and customer documentation
- Using internal sales and order management systems

Branch Operations Support

- Supporting daily counter sales activities




- Assisting with stock enquiries and product availability
- Maintaining a clean and organised customer-facing environment
- Supporting general branch administration functions
- Liaising with yard and delivery teams to ensure smooth order fulfilment

ABOUT YOU

You are customer-focused, organised, and confident communicating with both trade and retail customers.
You enjoy working in a fast-paced workplace and take pride in providing exceptional service while maintaining accuracy and attention to detail.
To be successful, you will have:
✅ Previous customer service, retail, or internal sales experience
✅ Experience within building materials, landscaping supplies, trade retail, wholesale, manufacturing, or similar industries is highly regarded
✅ Strong communication and relationship-building skills
✅ Experience preparing quotes and processing orders
✅ Good computer skills and confidence using sales/order systems
✅ Strong attention to detail and administrative accuracy
✅ Ability to manage multiple priorities during busy periods
✅ Driver's licence and reliable transport

Highly Regarded

- Internal sales experience
- Counter sales experience
- Building materials or landscaping products knowledge
- Experience using ERP or POS systems
- Previous trade supply industry experience

WHAT'S ON OFFER

✅ $39.26 per hour casual
✅ Monday-Friday roster
✅ Full-time hours
✅ Opportunity to transition to permanent employment
✅ Established and respected business
✅ Supportive team environment
✅ Ongoing training and development opportunities
✅ Long-term career potential

HOW TO APPLY

? Email your resume to: ••••@backam.com.au
? Call: (02) •••• •007 for more information
We welcome applications from women, Aboriginal and Torres Strait Islander peoples, ex-defence personnel, and individuals from diverse backgrounds.
Backam Group - Numbers count, but people matter.

📌 Retail Sales Team Member (Brookvale)
🏢 Backam Group
📍 Brookvale