We're looking for a friendly, organised Service Advisor to be the main point of contact for our automotive service customers. You'll work closely with our workshop team to keep customers informed and make sure each visit runs smoothly.

Key responsibilities

Welcome customers, answer calls and manage service bookings

Record vehicle concerns clearly for the workshop

Explain recommended repairs, estimates and timeframes

Keep customers updated on the progress of their vehicles

Coordinate with technicians and parts staff

Prepare invoices and complete vehicle handovers

About you

Robust customer service and communication skills

Good organization and attention to detail

Confidence handling customer concerns professionally

Basic computer skills

Automotive service experience is preferred, but applicants with strong customer service experience are welcome

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📌 Automotive Service Advisor (Greater Shepparton City)
🏢 Goulburn Motor Group
📍 Greater Shepparton City