Pumps and Pipeline Services – Muswellbrook NSW

We are seeking an enthusiastic and customer-focused Salesperson who specialises in pool care to join the team at Pumps and Pipeline Services in Muswellbrook, NSW. This is a full-time position based at our retail location. As a Pool Shop Salesperson, you will be the face of our business, providing expert advice and exceptional service to customers seeking pool products, equipment and solutions. This role is integral building customer relationships and contributing to the success of our retail operation.

Key responsibilities

Greet customers warmly and assess their pool-related needs and requirements

Provide knowledgeable advice on pool products, equipment, chemicals and maintenance solutions

Demonstrate products effectively and explain features, advantages and usage instructions

Process sales transactions accurately and efficiently using the point-of-sale system

Maintain a clean, well-organised and visually appealing shop floor and product displays

Monitor stock levels and assist with inventory management and restocking

Handle customer enquiries professionally, seeking to resolve issues satisfactorily

Achieve individual and team sales targets whilst maintaining excellent customer service standards

Stay informed about product ranges, pricing and current promotions to provide accurate information

Build lasting customer relationships to encourage repeat business and customer loyalty

What we're looking for

Previous retail or customer service experience, preferably in a pool, hardware or similar product-focused environment or experience caring for your own pool.

Strong communication and interpersonal skills with the ability to engage customers of all backgrounds

A genuine enthusiasm for products and a willingness to learn about pool equipment and maintenance

Excellent numeracy skills and the ability to handle cash and process transactions accurately





Reliable, punctual and committed to maintaining high standards of professionalism

The ability to work independently and as part of a team in a fast-paced retail environment

Problem-solving skills and a customer-first approach to addressing enquiries and concerns

Physical capability to handle stock, including lifting and moving products of varying weights

Preferably, knowledge of pool maintenance, chemistry or pool industry experience would be advantageous

What we offer

Opportunity to grow beyond this role and receive training and upskilling in the water management industry

Friendly and supportive team environment with opportunities for professional development

Staff discount on Pumps and Pipeline Services products

Full-time employment providing job security and stability

A role that offers variety, customer interaction and the satisfaction of helping customers maintain their pools

About us

Pumps and Pipeline Services is a trusted provider of pool products, equipment and solutions serving the Muswellbrook community and surrounding areas. We are committed to delivering high-quality products and exceptional customer service. Our team is passionate about helping customers find the right solutions for their pool. We foster a supportive, professional workplace where staff are valued and encouraged to build rewarding careers with us.

Apply now

If you are a motivated and personable individual with a passion for customer service and interest in the pool industry, we would love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and why you would be an excellent fit for this role. Join the Pumps and Pipeline Services team in Muswellbrook today.

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📌 Pool Care Sales Specialist — Full-Time | Staff Discount (Muswellbrook)
🏢 Pumps and Pipeline Services
📍 Muswellbrook