Discover Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture. As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award‑winning infinity pool, a state‑of‑the‑art fitness centre overlooking the skyline, an exclusive top‑floor Executive Lounge and our renowned luxury spa.

At the heart of everything we do are exceptional people. We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.

As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards. Enjoy privileged access to an international portfolio of luxury accommodation, exceptional dining, and curated lifestyle experiences. Daily touches of indulgence; from preferred‑rate artisan coffee to a thoughtfully designed Ambassador dining menu, elevate the everyday.

Your growth is equally important to us. Through a distinguished learning platform blending expert knowledge with tailored development, we support your evolution as a leader within a culture that celebrates excellence, individuality and ambition.

Job Description

Bonjour At Sofitel, hospitality is an art, and every guest experience is a story waiting to be told. As a Front Desk All Rounder, you will be a gracious host at the heart of the guest experience, delivering seamless, personalised service with elegance, precision, and genuine warmth.

With a polished presence and a genuine “can‑do” attitude,



you anticipate guest needs and uphold our Passion for Excellence, bringing Sofitel to life through elegant service and meticulous presentation. Every interaction is delivered with warmth and care, creating memorable moments that leave a lasting impression.

As the welcoming face of the hotel, you curate seamless arrival and departure experiences, greeting each guest with grace, professionalism, and refined attention to detail. You take pride in setting the tone for an exceptional stay from the very first hello to a fond farewell.

With precision and discretion, you manage guest accounts and cashiering functions, ensuring all transactions are accurate, balanced, and thoughtfully resolved. Your confidence with the Opera Front Desk system enables you to maintain detailed guest profiles while anticipating VIP arrivals, special requests, and group movements with ease.

Clear, poised communication underpins everything you do, from professional telephone interactions to effective coordination with colleagues. Working closely with the Front Desk Supervisor and Duty Manager, you help ensure smooth daily operations and a consistently elevated guest experience.

Qualifications

We are seeking a dedicated and professional Receptionist to join our retail team at Quality Blinds Sydney.

This full‑time contract role is essential for providing exceptional customer service and administrative support,



ensuring a welcoming environment for our clients and visitors.

The Receptionist will play a key role in enhancing the overall customer experience and supporting the smooth operation of our retail business.

Responsibilities:

- Greet and assist customers as they enter the store, providing a friendly and professional first impression.
- Manage incoming calls and direct them to the appropriate departments or personnel.
- Handle customer inquiries and resolve issues in a timely and productive manner.
- Be tech savvy and manage our digital front desk. You will operate cloud communication tools, digital visitor logs, and automated scheduling systems to ensure seamless office operations.
- Maintain the reception area, ensuring it is tidy and presentable at all times.
- Assist with administrative tasks such as scheduling appointments, managing correspondence, and maintaining records.
- Process transactions and handle cash as required.
- Collaborate with team members to ensure a seamless customer experience.

Qualifications:

- High school diploma or equivalent; further education in business administration or related field is a plus.
- Previous experience in a receptionist or customer service role, preferably in a retail environment.
- Strong verbal and written communication skills.
- Proficient in using office software and equipment, including telephone systems and computers.
- Excellent organizational skills and attention to detail.
- Ability to work effectively in a fast‑paced environment and manage multiple tasks.
- A friendly and approachable demeanor with a strong customer service orientation.

Additional Information

Job Number<

📌 Telephonist/Receptionist (Sydney)
🏢 St Vincent’S Health Australia
📍 Sydney