Business Services Manager / Corporate Services Manager

LaManna is a substantial and well-established food retail business based at Essendon Fields, operating from an approximately 10,000 sqm site and recognised as one of Australia’s largest independent supermarkets.

With strong foundations in fresh produce and Italian food heritage, LaManna has grown into a diverse food, retail and hospitality business offering an extensive range of products and services across fruit and vegetables, grocery, meat, seafood, deli and cheese, liquor, patisserie, café, Fornoria, ready-made meals, catering and other specialty food offerings.

In addition to its retail operations, LaManna operates food manufacturing activities producing ready-made meals and also services wholesale customers across Victoria with fresh produce, bakery products, prepared meals and desserts.

The business operates through a number of specialised departments and functions, supported by experienced departmental and purchasing managers. This diverse operating structure requires effective corporate administration, solid internal systems, coordinated resource planning and high-quality management support.

As LaManna continues to grow and develop, we are seeking an experienced Business Services Manager / Corporate Services Manager to strengthen the corporate and administrative framework supporting senior management and the broader organisation.

About the Role

The Business Services Manager / Corporate Services Manager is a senior management support position responsible for overseeing and coordinating LaManna’s corporate administration and business support functions.

Working closely with senior management and key departments across the organisation,



the successful candidate will help ensure that administrative systems, organisational resources, management information and internal support arrangements operate effectively and consistently across the business.

The role will also contribute to organisational planning, resource coordination, policy development, management reporting and continuous improvement initiatives.

Key Responsibilities

- . Providing senior management with high-level administrative and business support, including research, analysis and recommendations relating to organisational resources, staffing requirements, facilities, financial administration and information management.
- . Assisting senior management with the development and implementation of business plans, administrative priorities and organisational initiatives aligned with LaManna’s strategic objectives.
- . Reviewing resource requirements and identifying opportunities to improve efficiency, productivity and the effective use of staff, facilities, systems and corporate resources.
- . Developing, reviewing and maintaining internal administrative procedures, operational guidelines, approval processes and business support practices to promote consistency and accountability across the organisation.
- . Coordinating the implementation of internal policies and procedures and assisting relevant departments to understand and apply organisational requirements consistently.
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Reviewing significant administrative and resource-management matters, assessing their business and financial implications and presenting practical recommendations to senior management.
- . Preparing and coordinating management reports, briefing papers, business correspondence, submissions and other documentation required to support management decision-making.
- . Working with relevant internal personnel to compile financial and operational information for budgeting, forecasting, management reporting and periodic business reviews.
- . Monitoring corporate administrative expenditure and resource utilisation and identifying opportunities to improve efficiency and manage costs appropriately.
- . Leading and supporting administrative personnel by establishing work priorities, allocating responsibilities, providing guidance and monitoring the quality and timeliness of work performed.
- . Maintaining effective corporate information, record-management and administrative systems to ensure that senior management and relevant employees have access to accurate, reliable and timely business information.
- . Coordinating administrative requirements relating to LaManna’s facilities, physical resources and external service arrangements, including liaison with contractors, professional advisers and service providers.
- . Liaising and negotiating with suppliers, service providers, business partners, professional advisers and other external stakeholders in relation to corporate and administrative matters.
- . Representing LaManna, where appropriate, at relevant business meetings, industry events, seminars, forums and other external engagements.
- . Supporting the communication an

📌 Business Services Manager (Melbourne)
🏢 Lamanna Direct
📍 Melbourne