The Balcony Garden has been designing planters since 2006. What started as one landscape designer's frustration with the pots available in Australia has grown into a brand found in homes, gardens and commercial projects across Australia and the US, with features in Vogue Living, Three Birds Renovations and Architectural Digest.

We design our own collections, and our Melbourne showroom is where customers come to see, touch and choose them in person.

The role

We're looking for a Showroom Manager for our flagship Melbourne showroom. You'll welcome customers, help them find the right pieces for their space, and make sure every visit and every order is handled with care. It's a hands-on role in a small team, so you'll get variety and real ownership.

What you'll do

Greet and assist showroom visitors, from homeowners to designers and landscapers specifying for projects

Advise on sizing, materials and finishes

Process sales and prepare quotes

Follow up enquiries by phone and email

Keep the showroom styled, clean and well merchandised

Coordinate deliveries and click-and-collect pickups with our warehouse team





About you

Experience in retail, hospitality or customer service, ideally in homewares, furniture, interiors or garden

You genuinely enjoy helping people and can read what a customer actually needs

An eye for design and pride in a well-presented space

Organised, reliable and comfortable using point-of-sale systems and email

An interest in plants, landscaping or interior design is a real plus

What we offer

Attractive salary and benefits

Staff discount on our collections

A small, supportive team where your work is noticed

How to apply

Click Apply and send us your resume along with a short note telling us why you'd be a outstanding fit for The Balcony Garden. We're reviewing applications as they come in, so don't wait.

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📌 Showroom Experience Lead (Melbourne)
🏢 The Balcony Garden
📍 Melbourne