Office, Systems & AI automation – All rounder

This is a varied role covering office administration, customer service, retail, systems and business improvement. You'll be an important part of keeping the office running smoothly, assisting in the retail shop while also helping us use AI, technology and automation to improve the way we work.

Key responsibilities

Supporting the retail staff in our shop on busy occasions

Answering phones and handling customer enquiries

Supporting B2B customers with our online portal

Working with our inventory and business systems

Maintaining/updating the website

Banking and general administration

Booking school and community groups

Organising weekend markets and events

Sourcing and ordering stock

Customer administration

About you

Highly organised with excellent attention to detail

Confident dealing with customers

Able to work independently and take ownership

Very comfortable using technology and AI tools such as Claude, ChatGPT or similar

Tech-savvy and quick to learn new systems

Experience with Xero, Cin7,



Shopify and B2B portals would be an advantage

Practical problem solver

Interested in AI, automation and new technology

About us

Pure Peninsula Honey is a growing family owned Australian honey business looking for a proactive, tech savvy all-rounder to join our team.

If this excites you, submit your resume and a cover letter answering the following questions.

Tell us about a time you identified a better or more efficient way of doing something at work. What did you change and what was the result?

How are you currently using AI tools such as ChatGPT or Claude in your work or everyday life?

What do you believe makes outstanding customer service?

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

📌 AI-Powered Office (Melbourne)
🏢 Pure Peninsula Honey
📍 Melbourne