Product Content Coordinator: E‑Commerce (Melbourne)

Product Content Coordinator: E‑Commerce (Melbourne)

21 Oct
|
Soundbay
|
Melbourne

21 Oct

Soundbay

Melbourne

SoundBay is an Australian music retail and distribution group, best known for brands including Mannys Music, Store DJ, Derringers Music and Optimum Percussion. With a national retail network across Melbourne, Sydney, Perth, Adelaide and Brisbane, SoundBay is continuing to grow across the Australian music instrument and pro audio market.

We are looking for a Product Content Coordinator to join our Marketing Team.Reporting to the Marketing Manager, this role will be responsible for creating, maintaining and optimising product content across SoundBay's online platforms, ensuring products are presented accurately, consistently and in a way that supports customer experience and sales.

You'll work closely with the Marketing Team, suppliers and internal stakeholders, with a focus on product content, eCommerce publishing, product data and online merchandising.

This is a great opportunity for someone who is detail-oriented, digitally confident and enjoys working with product content, eCommerce and music technology in a fast-paced environment.

Regular Duties Include:

- Create, publish and maintain product pages across SoundBay's websites, including copywriting, image optimisation, basic HTML formatting and online merchandising
- Coordinate product information, specifications and digital assets from suppliers and external contributors
- Schedule and publish new product releases, pre-orders, first drops and restocks accurately and within required timeframes
- Maintain accurate product categorisation, specifications, attributes and related product data across eCommerce platforms
- Identify and resolve inaccurate, incomplete or outdated product information across websites, ERP systems and product metadata
- Create and maintain website promotions,



campaigns, special offers and promotional landing pages
- Support EDM campaigns through product selection, promotional copywriting and campaign execution
- Regularly audit and improve product listings and online merchandising to support customer experience and commercial outcomes
- Use AI tools effectively to support content creation, product data management and workflow efficiency
- Participate in offsite marketing events, trade shows and other promotional activities as required

SoundBay is an Australian music retail and distribution group, best known for brands including Mannys Music, Store DJ, Derringers Music and Optimum Percussion. With a national retail network across Melbourne, Sydney, Perth, Adelaide and Brisbane, SoundBay is continuing to grow across the Australian music instrument and pro audio market.

We are looking for a Product Content Coordinator to join our Marketing Team.Reporting to the Marketing Manager, this role will be responsible for creating, maintaining and optimising product content across SoundBay's online platforms, ensuring products are presented accurately, consistently and in a way that supports customer experience and sales.

You'll work closely with the Marketing Team, suppliers and internal stakeholders, with a focus on product content, eCommerce publishing,



product data and online merchandising.

This is a great opportunity for someone who is detail-oriented, digitally confident and enjoys working with product content, eCommerce and music technology in a fast-paced environment.

Regular Duties Include:

- Create, publish and maintain product pages across SoundBay's websites, including copywriting, image optimisation, basic HTML formatting and online merchandising
- Coordinate product information, specifications and digital assets from suppliers and external contributors
- Schedule and publish recent product releases, pre-orders, first drops and restocks accurately and within required timeframes
- Maintain accurate product categorisation, specifications, attributes and related product data across eCommerce platforms
- Identify and resolve inaccurate, incomplete or outdated product information across websites, ERP systems and product metadata
- Create and maintain website promotions, campaigns, special offers and promotional landing pages
- Support EDM campaigns through product selection, promotional copywriting and campaign execution
- Regularly audit and improve product listings and online merchandising to support customer experience and commercial outcomes
- Use AI tools effectively to support content creation, product data management and workflow efficiency
- Participate in offsite marketing events, trade shows and other promotional activities as required

Essential Skills & Experience
We're looking for someone who has:

- Experience working in eCommerce, digital content, product content, marketing coordination or a similar role
- Knowledge of musical instruments, pro audio, DJ or related music

📌 Product Content Coordinator: E‑Commerce (Melbourne)
🏢 Soundbay
📍 Melbourne

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