Enrolment/Administration Officer (Melbourne)

Enrolment/Administration Officer (Melbourne)

21 Oct
|
Department of Education Victoria
|
Melbourne

21 Oct

Department of Education Victoria

Melbourne

Department of Education Victoria – Truganina VIC

9h ago , from Department of Education & Training Victoria

Mindalk Primary School was established in 2026 to meet the growing educational and enrolment need within Truganina.

We are a learning community of approximately 350 students across years Prep to 6 and situated within a growing housing estate with neighbouring grasslands, parklands, walkways and a proposed shopping precinct only 25km west of Melbourne’s CBD

If you are drawn to contributing a vibrant and outstanding learning community with:

modern and sophisticated resources and facilities

a positive working environment of support

a learner-centred collegiate community

the opportunity to develop a new school culture with like-minded professionals, this is the opportunity for you.

3 learning neighbourhoods

an administration and library building

specialist spaces including food technology and science

a community hub with indoor multi-use court, canteen and arts/music spaces

a sports field

several outdoor learning spaces with shade and landscape gardening

a car park with bus access

Mindalk Primary School works to develop a calm and supportive learning community for all that attend. We do this with evidence-based instruction, inclusive practices and a focus on excellence and equity in learning alongside leadership opportunities for eager professionals. We offer a variety of curricular experiences centred in high-level Literacy and Numeracy practices.

Mindalk Primary School is a Supported Inclusion School (SIS) which enables us to provide extra support for students with a disability within a mainstream setting.

Selection Criteria

1. SC1.



Demonstrated capacity to work and collaborate with others in a team workplace, and maintain positive relationships with students, parents and the wider school community.
2. SC2. Demonstrated high-level oral and written communication skills, including the capacity to communicate effectively and sensitively with students, families, staff and external stakeholders.
3. SC3. Demonstrated proficiency in using office systems, and student-management platforms relevant to the position.
4. SC4. Consistent application of organisational and time management skills to effectively prioritise tasks, ensuring accuracy and efficiency in all areas of administrative operations.
5. SC5. Proven ability to adapt to and manage unforeseen challenges in a fast-paced school office setting, showing flexibility, initiative, and resilience in meeting the evolving demands of the role.

Role

The Enrolment and Administration Officer manages the school’s enrolment process and provides families with clear, welcoming support from their first enquiry through to a student’s commencement. This role also supports the day-to-day operation of the school’s front office, ensuring it is welcoming, efficient and responsive. The role coordinates administrative services and supports students, families, staff, school leadership and visitors.

Responsibilities





- Respond to enrolment enquiries from prospective families in a friendly and timely manner.
- Explain enrolment requirements, procedures, timelines, and relevant school policies.
- Process applications and maintain accurate, up-to-date student and family records.
- Check application documents, follow up on missing information, and coordinate Family Meetings, tours, or transition visits as needed.
- Work with school leaders, teachers, and administration staff to support enrolment decisions and student transitions.
- Communicate enrolment outcomes and next steps to families.
- Maintain confidentiality and handle sensitive information appropriately.
- Prepare enrolment and attendance reports and assist with forecasting student numbers
- Contribute to a welcoming, inclusive experience for families from diverse backgrounds.
- Follow relevant child-safety, privacy, records-management, and school policies.
- Manage front-office operations, including reception, phone calls, emails, mail and visitor enquiries.
- Welcome families and visitors and direct enquiries to the appropriate staff member.
- Oversee student attendance processes, including recording absences and following up unexplained absences in line with school procedures.
- Maintain accurate student, family and school records, ensuring information is handled confidentially and securely.
- Coordinate enrolment administration, student departures, transfers and related documentation.
- Support school leadership with calendars, meetings, correspondence, reports and general administrative tasks.
- Coordinate office workflows and provide guidance or day-to-day supervision to administrative staff, as required.

📌 Enrolment/Administration Officer (Melbourne)
🏢 Department of Education Victoria
📍 Melbourne

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