Team Up Now Pty Ltd is seeking a Customer Success & Support Manager to lead remote customer onboarding, respond to inquiries, and resolve Shopify-related issues. You will guide setup via chat, email, and video calls, aiming to maximise app performance and retention.
Develop and maintain help centre resources, log bugs, and communicate feedback to the CTO and founders. This role emphasizes proactive support, solid communication, and teamwork across a distributed, Australian-based organisation.
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📌 Remote Shopify Success & Support Manager (Melbourne)
🏢 Team Up Now
📍 Melbourne
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