Job Description
Are you naturally curious about cars, confident talking to customers and motivated by achieving great results?/n /n /nWe’re looking for a Product Specialist to join a leading luxury automotive brand. This is a fantastic opportunity for a switched-on, customer-focused sales professional to step into the world of premium automotive and become an expert across the brand’s exciting vehicle range./n /n /nYou’ll be part of a high-performing Business Development Centre, connecting with customers, creating sales opportunities and delivering the kind of premium experience you’d expect from a luxury brand./n /n What you’ll be doing/n /n
- Become a product expert across the brand’s vehicle range, confidently talking customers through models, features and technology. /n
- Engage with customers and understand their needs, preferences and buying journey. /n
- Generate and qualify high-quality leads for the dealer network. /n
- Follow up with customers and dealers to maximise sales opportunities and conversion. /n
- Build strong customer relationships and deliver a consistently premium customer experience. /n
- Identify opportunities to progress customers through the sales journey. /n
- Capture customer information accurately and maintain up-to-date records in internal systems. /n
- Gather customer feedback and share insights to help improve the customer experience. /n
- Ensure all interactions comply with relevant Financial Services regulations. /n
- Work collaboratively with the wider team to achieve BDC and sales targets. /n
- Assist with a range of enquiries and administrative tasks as required. /n What we’re looking for/n /n /nYou’ll ideally have experience in sales, customer service,
hospitality or a similar customer-facing environment. Automotive experience would be great, but it’s not essential. Experience within a premium or luxury environment will be highly regarded./n /n /nMost importantly, you’ll be someone who:/n /n /n
- Is confident, engaging and enjoys talking to people. /n
- Has a genuine passion or strong interest in cars and automotive technology. /n
- Knows how to build rapport and create great customer experiences. /n
- Has a natural sales mindset and enjoys identifying opportunities. /n
- Communicates clearly and professionally, both verbally and in writing. /n
- Is organised, motivated and comfortable working towards targets. /n
- Has excellent attention to detail and strong follow-through. /n
- Is proactive, curious and keen to learn. /n
- Works well as part of a team and takes pride in what they do. /n Why join?/n /n /nThis is a great opportunity to get your foot in the door with a globally recognised luxury automotive brand and build your career in an exciting, customer-focused workplace./n /nYou’ll enjoy:/n /n /n
- Working with a prestigious and innovative automotive brand. /n
- A dynamic and supportive team environment. /n
- Exposure to the luxury automotive and retail industry. /n
- The opportunity to develop your sales, product and customer experience skills. /n
- 12-month fixed term full time contract with the potential to build valuable long-term industry experience. /n If you’re energetic, commercially minded and genuinely love cars and people, we’d love to hear from you./n /n
How to Apply
/n /nPlease click on the appropriate link and send your resume in Word format./n /nFor a confidential discussion, please contact Alexis Martin on 03 9535 2115