21 Oct
|
Australian Unity
|
Melbourne
21 Oct
Australian Unity
Melbourne
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Posted 2 days ago
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Job Description
We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.
The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.
We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.
The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.
Key Responsibilities
- Respond to booking inquiries
- Gather customer needs and preferences
- Research available options
- Coordinate booking details
- Verify customer and reservation information
- Provide confirmations and relevant information
- Assist with booking updates and changes
- Communicate with providers as needed
- Maintain accurate booking records
- Follow up with customers regarding outstanding information
- Provide professional support throughout the booking process
Qualifications
- Solid communication skills
- Excellent organization
- Attention to detail
- Customer-focused attitude
- Comfortable researching information online
- Basic computer proficiency
- Ability to learn booking systems
- Strong time-management abilities
- Reliable and self-motivated
- Previous booking or customer-service experience is helpful but not required
Why Choose Us?
- Remote Environment: Coordinate bookings remotely
- Flexible Scheduling: Organize your schedule around responsibilities and customer needs
- Training Available: Learn booking procedures and online platforms
- Ongoing Support: Access educational resources and guidance
- Professional Development: Build organization, communication, research, and coordination skills
- Customer-Focused Role: Assist customers throughout the booking process
How to Apply
If you're organized, detail-oriented, and enjoy coordinating bookings, we encourage you to apply for the Booking Services Coordinator opportunity.
As a Recovery Officer in our Property Recoveries team, you will play a crucial role in managing pre-litigated recovery claims for damages to our customers’ property. This entry-level position is ideal for individuals looking to start their career in the financial services industry, specifically within claims management. You will investigate incidents and pursue resolutions that balance commercial interests with customer satisfaction and legal considerations.
Responsibilities:
- Manage a portfolio of property recovery claims from initiation to resolution.
- Issue tailored written demands to third parties, clearly outlining liability based on the unique facts of each case.
- Conduct outbound calls to third parties and insurers to pursue recoveries.
- Review technical reports (e.g., building, plumbing, electrical) to assess liability.
- Confirm quantum by matching quotes to invoices and verifying documentation of damage.
- Use internal and external tools to locate contact and insurance details.
- Negotiate and resolve disputes regarding liability and quantum.
Qualifications:
- Bachelor’s degree or equivalent experience preferred but not mandatory.
- Entry-level experience in customer service or claims management is desirable but not required; training will be provided.
- Strong communication skills, both verbal and written, with an ability to articulate complex information clearly.
- Basic understanding of property insurance principles is advantageous but not essential; willingness to learn is key.
- Proficient in using Microsoft Office Suite (Word, Excel) for documentation purposes.
HumanAbility is a Jobs and Skills Council for the health, human services, aged care and disability, sport & recreation and early childhood industries.
HumanAbility’s objective is to advance education by supporting skills and workforce development for the above specified industries. It is a values-based organisation, that is not-for-profit, industry-owned and led, that is contracted by the federal government.
We have an opportunity for a Communications Coordinator to join us on a full-time basis in an ongoing capacity subject to funding (currently funded until mid-2028). The role may be located anywhere in Australia and will involve travel with overnight stays for organisation meetings, stakeholder meetings, workshops, and industry events.
About the position
HumanAbility is seeking a skilled and dynamic Communications Coordinator to support the creation and delivery of communications about our work.
The Communications Coordinator will work with the Senior Communications Advisor and other members of the Communications team to plan, draft and create clear, concised and compelling communications about HumanAbility’s projects and work.
You’ll work on internal and external communications including our website, newsletter, events and social media channels.
This position will also assist the wider Communications team as required and will at times be required to liaise with a range of contractors, such as graphic designers, videographers, and website developers.
Key Accountabilities
- Identify, plan and create content for HumanAbility’s communications channels, including social, digital and newsletters
- Translate complex technical, policy and workforce content into plain English that suits the target audience
- Draft communication materials with clarity, accuracy, and consistency
- Ensure all content is accessible and appropriate for diverse audiences, including industry stakeholders and the public
- Work closely with other teams as directed to align communications across our sectors
- Assist in the development or commissioning of multimedia content, including videos and graphics, as required
- Observe and followwork health, safety and wellbeing policies and guidelines
Qualifications and Experience
- Tertiary qualifications in communications, journalism or similar or demonstrated equivalent experience
- Experience working in a Communications team, preferably within a not-for-profit or government sector
- Strong interpersonal, written and verbal communication skills
- Excellent organisational and project management skills
- Demonstrated proficiency in content management systems, social media platforms and Monday.com (or similar)
- Ability to work collaboratively in a team environment and manage multiple stakeholders
Further Information
We are committed to building a workforce that reflects the diversity of the stakeholders we work with. We value the unique perspectives, knowledge, and lived experiences that Aboriginal and Torres Strait Islander peoples bring, and we actively support a culturally safe and inclusive workplace.
There may be times when it is required to work outside normal business hours i.e. evenings and weekends to meet operational and/or stakeholder requirements, and dependant on work deliverables, the role may be required to undertake travel.
We operate a hybrid working model. While flexibility is supported, the balance of office-based work, in-person attendance at meetings, events, etc and remote work will vary depending on role, location, and business needs.
Interested? We encourage you to apply, even if you don’t meet every single criterion. We value diverse experiences and perspectives, and your unique skills could be a outstanding fit for our team.
Click on Apply button to submit your cover letter and cv. Applications will be reviewed as they are received, we encourage you to apply without delay. If you have any questions about this role, please contact our P&C; team confidentially on
Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
Posted 7 days ago
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Job Description
Description
Position: Remote Work From Home Online - Paid Research Panelist - Part-Time Data Entry Clerk Welcome
Our company is seeking qualified candidates to participate in paid national and local focus groups, clinical trials, and market research studies.
For many of our paid market research opportunities, you have the option to participate either remotely or in person. This provides a great opportunity to earn extra income with the flexibility of working from home online.
Qualifications
- A smartphone with a working camera or a webcam on a desktop/laptop.
- A high-speed internet connection is required.
- Must be able to understand and follow both oral and written instructions.
- Open to people with Full Australian Working Rights.
- No data entry clerk experience needed.
Requirements
- Arrive at least 10 minutes before the scheduled discussion start time.
- Actively participate by following both written and verbal instructions.
- Complete the provided written survey for each panel.
- Be prepared to test assigned products or services and discuss your experience before the meeting date.
Benefits
- Flexible participation options: join discussions either in person or remotely online
- Work from home and skip the commute
- No minimum hours required - choose to participate full-time or part-time
- Receive complimentary samples from our sponsors and partners in exchange for honest feedback
- Get the opportunity to test and review new products or services before their public release
Compensations
- Earn up to $1550 per week (amount varies based on the selected focus group or research assignment).
This position is ideal for individuals seeking temporary, part-time, or full-time work with flexible hours. No prior experience is required, making it a great opportunity for anyone looking to supplement their income.
If you are a data entry clerk or just searching for a flexible part time remote work from home job, this role provides the flexibility to fit your schedule.
Important Notice – No Fees Required
Apex Focus Group will never ask for payment to join our studies. If you receive messages requesting money, they are not from us. Stay vigilant and only apply through our official channels.
The Communications Manager will be responsible for developing and implementing communication strategies that effectively promote the organization’s mission, vision, and goals. This role will require excellent communication skills, both written and verbal, as well as the ability to work collaboratively with various stakeholders.
Responsibilities:
- Develop and implement communication strategies that align with the organization’s goals and objectives
- Create and manage content for various communication channels, including social media, website, newsletters, and press releases
- Build and maintain relationships with media outlets and journalists to ensure positive coverage of the organization
- Collaborate with internal teams to ensure consistent messaging and branding across all communication channels
- Monitor and analyze communication metrics to measure the effectiveness of communication strategies and make necessary adjustments
- Manage crisis communication and develop contingency plans to mitigate potential risks
- Stay up-to-date with industry trends and best practices in communication and marketing
Qualifications:
- Bachelor’s degree in Communications, Marketing, Public Relations, or a related field
- 5+ years of experience in a communications or marketing role
- Excellent written and verbal communication skil
- Strong project management skills and ability to manage multiple projects simultaneous
- Experience with social media management and content creati
- Ability to work collaboratively with cross-functional tea
- Strong attention to detail and ability to work in a fast-paced environment
Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.
Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.
Who we are
Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.
Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.
The EH Way
At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.
- We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
- We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
- We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
- We Live by Our Values – we role model our values 100% of the time
- We Expect High Performance – we set a high standard and we’re not satisfied with being average
This role
As a dedicated HR Partner, you will nurture and establish stakeholder relationships to drive the development and implementation of comprehensive HR strategies through the EH Way and AI-first methodology. You will optimise the overall HR health and performance of your client portfolio by providing instrumental guidance on HR and legal compliance, taking a risk-management approach to complex industrial relations (IR) and employee relations (ER) matters. You will serve as the “expert in the room,” ensuring clients feel confident in our mission to make employment easier and more valuable.
Your key focus areas will be
- Expert Advisory Resolution: Resolve 100% of reactive compliance and legislative queries (terminations, investigations, disciplinary matters) on the fly with sound IR/ER judgment from day one.
- Customer Satisfaction & Retention: Maintain high client engagement scores and zero “avoidable churn” by building strong, trust-based relationships with C-suite and line manager stakeholders.
- AI Integration & Efficiency: Achieve a “Superhero” rating for internal efficiency by documenting and sharing at least three AI-driven “hacks” or workflows that accelerate the delivery of HR advice.
This will include
Strategic Advisory & Client Management
- Strategic Planning: Develop and deliver strategic HR plans, review performance frameworks, and drive employee engagement for a portfolio of 4–15 clients.
- Portfolio Growth: Build your assigned portfolio to full capacity within the first 6 months, managing client expectations in line with fair use guides.
- Commercial Management: Actively manage the commercial relationship, navigating pushback and providing advice that clients may not want to hear while maintaining trust.
- Pre-Sales Support: Represent the HR Partner team in pre-sales environments to showcase expertise to prospective clients.
Technical HR & Compliance
- Expert IR Advice: Provide “on the fly” best-practice advice on IR, compliance, and legislative queries from day one.
- Case Management: Manage complex reactive queries including terminations, investigations, and disciplinary matters with a high degree of technical substance.
- HR Audits: Conduct compliance audits to ensure employment contracts and policies remain legally sound and consistent.
- The EH Way & AI Innovation
- AI-First Practice: Wield advanced AI tools as your default arsenal to sharpen decisions, automate bottlenecks, and increase execution speed.
- Asynchronous Communication: Default to asynchronous communication (Slack, Confluence, G-Drive) to respect others’ time and remove execution roadblocks instantly.
- AI Contribution: Participate in quarterly AI pillar groups to launch initiatives and share “AI hacks” that improve HR operations across the team.
Technology & Tooling
- EH Platform Expert: Lead the implementation and maintenance of the Employment Hero platform for your clients, ensuring they are well-versed in all features.
- Workflow Management: Utilise Asana for project tracking, Slack for team collaboration, and the EH AI Agent for coaching on complex advice.
Key Measurables – Key Performance Indicators
- Portfolio Capacity: Achieve and maintain a full client workload (proportionate to working hours) within 6 months of commencement.
- Client Satisfaction: Maintain an exceptional customer experience with 0 NPS detractors.
- AI Proficiency: Achieve a passing grade of 24/30 on the AI Native scenario task and contribute to at least one AI-driven team initiative per quarter.
- Platform Implementation: Ensure client software implementation is completed within 60 days of onboarding.
- Mission Alignment: 100% of work must pass the litmus test of making employment easier or more valuable.
Who you are
To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring
- Sound understanding of the IR/ER space; ability to field complex queries without hesitation.
- Builds a habit of “asking AI first” for every idea or problem to be solved.
- Demonstrates confidence to lead C-suite stakeholders and navigate difficult conversations.
- Holds oneself to an “Olympic team” level of excellence; average performance is not the threshold.
- Manages a diverse, reactive workload across multiple industries through extreme diligence.
- Connects with a diverse team by focusing strictly on the mission
- Fearlessly disagrees to reach the best outcome while assuming positive intent and lifting others up.
What we can offer
At Employment Hero, we don’t just talk about a better way to work. We live it.
Joining Employment Hero means you’ll:
- Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
- Be trusted to own your work, make decisions, and have a real impact from day one.
- Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
- Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.
- Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create.
- Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
- Celebrate together globally at our Annual Global Gathering – from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027!
Privacy and AI Notices
- We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
- We verify candidate identity and location as part of our hiring process.
- At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.
Position Overview
The Remote Luxury Booking Consultant is responsible for coordinating high-end travel arrangements and curated experiences for clients. This role works directly with travelers and preferred suppliers to plan, confirm, and manage luxury bookings that align with client preferences and expectations. The consultant ensures accuracy, professionalism, and a seamless booking experience from initial inquiry through completion of travel.
Remote Luxury Booking Consultant
Position Overview
The Remote Luxury Booking Consultant is responsible for coordinating high-end travel arrangements and curated experiences for clients. This role works directly with travelers and preferred suppliers to plan, confirm, and manage luxury bookings that align with client preferences and expectations. The consultant ensures accuracy, professionalism, and a seamless booking experience from initial inquiry through completion of travel.
Key Responsibilities
Client Consultation & Service
- Serve as the primary point of contact for clients seeking luxury travel arrangements and experiences
- Assess client needs, preferences, timelines, and budgets to recommend suitable travel options
Luxury Booking & Coordination
- Research and secure accommodations, transportation, tours, and related travel services
- Coordinate travel details including itineraries, confirmations, and supplier communications
Supplier & Vendor Liaison
- Communicate with hotels, resorts, cruise lines, and other travel vendors to confirm availability and details
- Maintain professional relationships with travel partners to ensure service quality
Documentation & Scheduling
- Manage booking records, confirmations, and client documentation
- Assist with scheduling travel components such as accommodations and transfers
Quality Assurance
- Review booking details for accuracy and compliance with client requests
- Address and resolve booking-related issues in a timely and professional manner
Industry Awareness
- Stay informed on luxury travel trends, destinations, and service enhancements to better support clients
Skills & Qualifications
- No prior experience required; training is provided
- Strong written and verbal communication skills
- High attention to detail and organizational ability
- Ability to manage multiple client requests efficiently
- Professional demeanor with a customer-focused mindset
- Comfortable using online booking platforms, scheduling tools, and basic office software
- Ability to work independently in a remote environment
Education Requirements
- High school diploma or equivalent
About the latest Assistant retirement community manager part time resident experience Jobsin Victoria !
We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Position Description
We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Key Responsibilities
- Respond to client inquiries via email, phone, and messaging systems
- Process itinerary changes, cancellations, and special travel accommodations
- Provide accurate guidance on travel requirements and agency policies
- Conduct proactive check-ins with clients ahead of travel dates
- Efficiently manage and resolve customer concerns with professionalism
Ideal Candidate Profile
- Customer-first mindset with solid communication skills
- Experience in customer support, hospitality, or tourism preferred
- Reliable, organized, and capable of multitasking
- Comfortable navigating online systems and digital booking tools
- Passionate about travel and delivering excellent service
Perks & Advantages
- Work-from-home flexibility
- Flexible hours
- Training and mentorship
- Growth opportunities within a growing travel company
- Access to industry discounts and travel benefits
- Positive and team-oriented culture
TMG Industrial is a trusted supplier of industrial products, proudly offering over 700 items across diverse categories, including outdoor storage structures, machinery attachments, shop equipment, and farming and agricultural implements. As an industry leader, TMG Industrial has become one of the fastest-growing industrial brands in North America.
With nearly two decades of experience and headquartered in Richmond, BC, the company operates distribution warehouses across Canada and the United States and has now expanded into Australia. Since opening our operations in August 2025, we’ve seen
Join us as we establish strengthen our presence down under and be part of our exciting global growth journey.
Position Overview
As a Sales Representative, you will be instrumental in driving AU sales growth by quickly quoting and closing off orders. You will focus on speed, accuracy, and a smooth customer buying experience.
During your probationary period, you will handle both Customer Support & Sales to gain hands-on exposure to our products, systems, and customer needs. This training period is designed to give you a deep understanding of what we sell and how our customers use it, so you are fully equipped to succeed in a fast-paced sales environment.
What You’ll Be Doing:
- Use persuasive sales techniques in answering inbound sales calls/emails, make product recommendations and close deal efficiently
- Process timely and accurate quotations to customers via email or phone
- Ensure customers remain engaged during the entire sales process by creating urgency, emphasizing value, and actively following up quotes to close the deal.
- Build, manage and maintain positive relationships with existing and prospective customers
- Manage a high volume of inbound/outbound telephone calls and emails with efficiency
- Stay informed and continuously expand knowledge product knowledge to effectively assist clients and convert to sales.
- Assist with branch operations and other branch-related tasks from time to time, as needed.
What You Bring:
- Minimum of 2 years Australian working experience in customer service, sales, or a related field; experience in industrial, agricultural, or automotive sectors is an asset.
- Excellent communication and active listening skills, with the ability to explain technical concepts to non-technical customers.
- Strong organizational skills to manage multiple customer needs and follow-ups in a timely manner.
- Working knowledge of Shopify & Zendesk and experience with other e-commerce platforms is an asset.
- Experience as a mechanic, handy person, or with technical products is considered a plus.
We have a collaborative, results-driven and high-performance team culture, balanced with a trusting amount of individual autonomy and flexibility.
Reporting into the Chief Revenue Officer, the Business Development Manager will be responsible for developing strategic partnerships and client acquisition efforts, driving iNGENu CRO’s business growth and expansion, while fostering relationships with key stakeholders and identifying new opportunities in the CRO space.
Responsibilities:
- Together with the Chief Revenue Officer, develop and execute a comprehensive business development strategy to achieve revenue growth targets for the iNGENu CRO.
- Identifying new business opportunities, partnerships, and collaborations with pharmaceutical and biotech companies to expand the iNGENu’s client portfolio.
- Work closely with Revenue Operations Manager to drive business development activities.
- Identify and attend relevant conferences and events across the Oceania, APAC and North American region to build client leads.
- Building and maintaining strong relationships with key decision-makers and influencers within client organizations to promote the company’s services and capabilities.
- Leading and participating in client meetings, presentations, and negotiations to close new business deals.
- Collaborating with iNGENu’s internal teams, including operations, finance, and marketing, to ensure that proposals and contracts are aligned with the company’s capabilities and meet the client’s needs.
- Developing and managing budgets, forecasts, and sales targets to measure progress and ensure that the business development strategy is successful.
- Keeping up-to-date with industry trends, regulatory changes, and competitive landscape to inform the business development strategy.
- Leading and managing a team of business development professionals to support the growth of the company.
- Ensuring that all business development activities are conducted ethically and in accordance with company policies and industry standards.
Skills & Experience:
- Bachelor’s degree in a life sciences, business, or related field; an advanced degree (Masters or MBA) is a plus.
- Proven track record of at least 4 years in business development or sales role in a CRO organisation.
- In-depth knowledge of the clinical research process, including regulatory guidelines and best practices.
- Strong network of contacts within the pharmaceutical and biotech sectors, with a demonstrable ability to convert leads into successful business partnerships.
- Exceptional communication, negotiation, and presentation skills, both written and verbal.
- Ability to work independently and as part of a team, with a self-driven and results-oriented mindset.
- Proactive, creative problem solver with a keen eye for identifying opportunities and overcoming challenges.
- Experience in using CRM software and other sales tools to manage the sales process effectively.
- Willingness to travel for client meetings and industry events as needed.
- Receive personalized job recommendations.
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📌 Remote Booking Services Coordinator (Melbourne)
🏢 Australian Unity
📍 Melbourne