Customer Service Administrator Traineeship

Certificate III in Business Administration

Full-Time Position (9am - 5pm Monday to Friday)

Certificate III in Business Administration Traineeship

Award-Winning Australian Manufacturer

Small, Friendly & Supportive Team

Kooragang Island – Newcastle

About Tri Nature

Operating since 1989, Tri Nature is a proud Australian-owned manufacturer with a reputation for quality and performance.

Our range provides a complete lifestyle solution, offering cleaning and personal care products for hair, body, baby and pets. Our plant-based, eco-friendly products are made from natural materials, with no animal testing or use of animal by-products.

For generations, Tri Nature has been committed to providing Australian families with responsible household alternatives and safer, more environmentally conscious choices.

Our head office and manufacturing facility is located on Kooragang Island, approximately 20 minutes north of Newcastle CBD.

The Opportunity

Tri Nature has an exciting opportunity for a Customer Service Administrator Trainee to join our small and supportive team.

This is a fantastic opportunity for someone looking to start their career in administration and customer service while gaining valuable hands-on experience and completing a Certificate III in Business Administration.

You will become an key part of our team, providing friendly and professional support to our customers while developing practical skills across customer service, administration, sales support and business operations.

About the Role





As a Customer Service Administrator Trainee, you will learn and assist with a variety of responsibilities, including:

Responding to customer enquiries by phone and email

Processing customer orders

Maintaining accurate customer records

Managing freight and delivery requirements

Processing phone orders and credit card payments

Assisting with weekly banking reconciliation

Handling customer complaints and helping resolve problems

Providing administration support to the Sales and Operations Manager

Assisting the Despatch Department when required

Supporting marketing and promotional activities

You will receive on-the-job training and support as you develop your administration, customer service and business skills.

About You

Previous administration or customer service experience is not essential. We are looking for someone who is enthusiastic, reliable and genuinely interested in developing a career in business administration.

This opportunity would suit someone who:

Is looking to start their first office-based career

Is interested in completing a Certificate III in Business Administration

Has a friendly and positive attitude

Enjoys helping customers and providing great service





Has good written and verbal communication skills

Is organised and has strong attention to detail

Is comfortable learning new computer systems and processes

Can manage multiple tasks and changing priorities

Is willing to learn and take on new responsibilities

Can work independently as well as part of a small team

Has a current driver's licence and reliable transport

Why Join Tri Nature?

This is more than just an entry-level position. It is an opportunity to learn, gain practical experience and build a career in customer service and business administration.

You'll join a friendly, supportive team where you will be given the opportunity to develop your skills, gain hands-on experience across different areas of the business and complete your Certificate III in Business Administration.

If you're enthusiastic, motivated and ready to take your first step into an office career, we'd love to hear from you

Apply Now

Don't miss this opportunity to start your career with Tri Nature.

Please email your resume to ***@trinature.com.au

For more information about Tri Nature, visit www.trinature.com.au.

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📌 Entry-Level Customer Service Admin Traineeship (Newcastle)
🏢 Tri Nature
📍 Newcastle