CAPS Australia is a trusted name in industrial solutions, offering an extensive range of products and services across ten branches nationwide.
Since , we've been powering industries with expert advice, quality equipment, and exceptional service.
In , CAPS proudly became part of the global Ingersoll Rand family, a market leader in creative air, fluid, energy, and medical technologies.
Role Purpose: The Sales Engineer is the frontline representative of CAPS Australia, responsible for engaging with customers for the purpose of addressing enquiries, determining appropriate solutions and for sales of the companies' complete range of products in order to generate profitable revenue.
Sales engineers focus on driving revenue growth by aligning customer needs with technical solutions, often bridging the gap between technical products and sales.
This is achieved through a variety of initiatives, including understanding customer requirements, delivering technical presentations, and collaborating with the wider sales teams.
Ultimately,
sales engineers aim to increase sales, build robust customer relationships, and contribute to the overall success of the company.
Job Objective : This role is accountable for generating revenue by delivering excellent customer service to clients and by contributing to the effective operation of their respective branch.
Sales Engineer are required to engage with a wide range of industrial compressed air and power generation applications and collaborate closely with the branch team to support the company's sales and service objectives.
Key Accountabilities: Revenue Growth Work collaboratively with the branch team to increase revenue across complete equipment sales, parts sales, wholesale, hire, and service categories.
Identify and implement improvements to increase customer satisfaction and sales outcomes.
Customer Enquiries