Account Manager/Clinical Sales Specialist, VIC

The position is primarily responsible for promotion of Fresenius Chronic Renal and Seating solutions and associated products through sales activities, training and education of customers in accordance with agreed business plans. The role ensures the smooth running of customer accounts and prompt resolution of any customer issues in conjunction with internal stakeholders.

Key responsibilities

Plan, prepare and implement a sales and clinical training strategy per account to maintain existing business and to develop current business opportunities, working closely with the respective Regional and National Sales Manager across the entire sales cycle to ensure customer outcomes are achieved

Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers

Provide targeted counselling and account information to the clinical and technical teams as required

Track and report competitor activity within the assigned accounts

Maintain a high-profile presence in the marketplace through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership

Manage immediate post-purchase activities (checking order status, consumable and capital movement delivery, handle complaints etc.) to ensure customer satisfaction

Provide appropriate clinical support activities such as in-servicing, installations,



training and education as required

Provide input to forecasting requirements and assist in preparing annual sales budget for assigned territory

Establish sales objectives by creating a sales plan and quota for the assigned territory in support of national objectives

Prepare and present customer offerings, quotes, tenders, re-orders and prepare monthly or quarterly reports as required

About you

Registered Nurse with demonstrated renal (HD) skills or registered nurse with demonstrated intensive care (ICU) skills highly desirable

Ability to work with minimal supervision and set priorities, with demonstrated track record of success in medical sales

Highly motivated, enthusiastic, entrepreneurial, independent, commercially adept, articulate, adaptive and confident

Skills across most Windows applications including Word, Excel, and PowerPoint

Minimum 3 years of sales experience highly desirable

Highly developed interpersonal and influencing skills

Demonstrable track record of success in medical sales desirable

Maintain CRM to organisational requirements

Ensure all administrative tasks, record keeping and reporting are maintained in an effective and timely manner

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📌 Renal Clinical Sales Account Manager, VIC (Melbourne)
🏢 Fresenius Medical Care
📍 Melbourne