We're looking for a Cloud & DevOps Engineer to join our AI-native engineering team and take ownership of the cloud infrastructure, deployment pipelines, reliability and operational capability that underpin the Duress platform. This is a hands-on engineering role working across AWS infrastructure, CI/CD, observability, security and production operations. You'll maintain and improve our existing cloud environment while helping us automate infrastructure, simplify deployments and improve the reliability and resilience of our systems. You'll work closely with Software, Mobile and Platform engineers to support reliable delivery from development through to production. You'll also play a key role in production support and incident response, including participation in our on-call rotation. This is a Melbourne-based hybrid role, with four days per week working from our St Kilda Road office and one day working from home.

Key responsibilities

Build, maintain and improve our AWS cloud infrastructure

Manage production workloads across AWS compute, data, messaging and IoT services

Manage AWS networking including VPCs, Security Groups, Network ACLs and VPC Endpoints

Build and maintain infrastructure using Terraform

Build, maintain and improve CI/CD pipelines using GitLab

Maintain monitoring, logging, distributed tracing and alerting through New Relic and related tooling

Investigate and resolve infrastructure and production issues

Apply cloud security best practices across IAM, secrets management, networking, patching and vulnerability management

Work closely with Software, Mobile, Product and Platform teams

Take ownership of infrastructure and DevOps work from planning through to production

About you

5+ years of experience in Cloud, DevOps, Platform Engineering or a similar role

Strong hands-on experience managing production workloads in AWS

Experience with core AWS services such as ECS, EC2, RDS, Lambda, S3 and CloudWatch





Solid understanding of AWS networking including VPCs, Security Groups, Network ACLs, Internet Gateways and VPC Endpoints

Solid experience with Infrastructure as Code, particularly Terraform

Experience building and maintaining CI/CD pipelines using GitLab CI/CD

Robust Docker experience and experience deploying containerised workloads to AWS ECS

Experience with New Relic, including distributed tracing and centralised logging

Strong understanding of cloud security including IAM, secrets management, network security, patching and vulnerability management

Experience supporting production systems and responding to operational incidents

On the job training and mentoring

Annual salary reviews

One day working from home

Employee Assistance Program (extended to family members)

Salary Sacrificing options, e.g. Laptop, Phone, Superannuation, etc.

Fun and Friendly Team Culture with plenty of social events, such as trivia, special-day lunches, etc.

Modern, light-filled offices located on St Kilda Road near ANZAC station

Fully functional dedicated workstation that includes the latest MacBook (or PC), Dual high-res monitors and Height adjustable ergonomic desk and chair

About us

Duress is a Melbourne-based technology company on a mission to make workplaces safer through real-time, connected safety solutions. Founded to provide a fast and discreet way for people to call for help in critical situations, Duress has grown into a global platform protecting frontline, lone, and high-risk workers across government, healthcare, retail, and community services. Our platform combines mobile applications, wearable devices, and cloud-native infrastructure to deliver real-time alerts, live video and audio streaming, and precise location tracking. All monitored by a 24/7 operations centre capable of rapid escalation to emergency services.

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📌 Cloud & DevOps Engineer - AWS, CI/CD & Automation (Melbourne)
🏢 Duress
📍 Melbourne