Cross River Rail Delivery Authority in Brisbane is seeking a Senior Customer Readiness Advisor to prepare stations, customers and stakeholders for major milestones. You will ensure customer facing infrastructure, wayfinding, signage and accessibility are ready before use, and you will conduct site inspections, reviews and testing to identify issues affecting the customer experience.
Working with project teams and delivery partners, you will provide practical advice and evidence to support
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📌 Senior Customer Readiness Lead – Rail Deployment (Brisbane)
🏢 Cross River Rail Delivery Authority
📍 Brisbane
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