At Kingpin, we create unforgettable entertainment experiences - for our guests and our teams.
We're part of TEEG, a global entertainment powerhouse behind Kingpin, Timezone, and Zone Bowling, with 90+ venues and 4,000+ team members across Australia and New Zealand.

Essence of the position:

We are on the hunt for our next Venue General Manager. In this role you will oversee the entire multi-faceted venue, ensuring operational excellence & a service focused culture. Some of your key areas of responsibility will be:

- Inspire, challenge, and coach a team of six Heads of Department to deliver exceptional hospitality, driving continuous improvement across their departments and the entire venue
- Proactively lead operations across a dynamic, multi-faceted venue, keeping every zone aligned to the overall strategic goals of the venue
- Ensure all internal and external regulatory compliance requirements are met
- Promote a positive work environment, aligned with values, where team feel motivated and empowered
- Forecast revenue and expenses to ensure financial targets are achieved & effectively communicated to relevant stakeholders
- Foster a 'sales through service' focused culture to drive revenue growth, looking for new opportunities with entertainment offerings

Key Attributes & Capabilities:





Putting people neatly into boxes, isn't really our style, but there are a few key factors that will be really important when it comes to selecting the right candidate for this position:

- 3-5 years exp. Venue/General Management experience from a large multi-faceted hospitality venue, with a solid F&B; focus
- Proven ability in managing large teams of 70+ hospitality crew by utilising effective delegation through department heads to influence multiple departments
- Sound financial management skills, able to expertly analyse a P&L; report and maintain costs in a hospitality setting
- Able to maintain the careful balance of being an excellent delegator while also being a hands-on leader that is not afraid to dive in headfirst!
- An ability to engage, understand & build relationships with the community and local businesses
- A truly passionate hospitality professional that is highly attuned to the needs of guests and has a desire to create remarkable experiences for everyone, turning strangers into friends!

At TEEG, we value diversity and welcome applications from all backgrounds, abilities and identities. Together, we create stronger teams - because we're simply better together.

📌 Venue General Manager (Melbourne)
🏢 Kingpin Bowling
📍 Melbourne