Buying Assistant

Direct Chemist Outlet | Buying & Merchandise Team

Love retail, enjoy working with numbers and want to learn what happens behind the scenes of a growing pharmacy business?

At Direct Chemist Outlet (DCO), we're looking for a Buying Assistant who is organised, curious, great with detail and ready to get involved.

This isn't just a job about spreadsheets and administration (although there's definitely plenty of both).

It's an opportunity to work alongside our Buying and Merchandise team, gain exposure to suppliers and leading retail brands, understand how buying decisions are made and see how those decisions come to life across our pharmacy network.

Experience matters. Attitude matters just as much.

Why this role matters

With approximately 160 pharmacies nationally and a growing network, there's a lot happening behind the scenes at DCO.

Every catalogue, product launch, category review and store merchandising change involves people working together to get the details right.

That's where you come in.

You'll help keep our Buying and Merchandise team running smoothly, ensuring information is accurate, suppliers are followed up, reports are completed and stores have the support they need.

You'll also have the opportunity to learn about category management, product performance, buying decisions and merchandising.

It's a diverse role, and no two weeks will necessarily look the same.

What you'll be doing

Supporting our Buying Team

- Assist Buyers with category reviews, sales analysis, product performance reporting and range decisions.





- Help identify opportunities, gaps and underperforming products within categories.

- Support new product introductions, range changes and discontinued products.

- Prepare reports, maintain accurate product and supplier information, and assist with supplier communications.

- Attend supplier meetings when required and help coordinate follow-up actions.

- Contribute to our Weekly Wrap and other Buying team reporting.

Helping bring our catalogues and promotions to life

- Assist with catalogue administration, data validation and proofing when required.

- Review spreadsheets, formulas and promotional information to ensure accuracy.

- Support supplier submissions through Nexus, following up missing information, errors and deadlines.

- Assist with promotional comparison reporting and monthly reporting.

- Prepare and review DCO Catalogue Reports, investigate discrepancies and follow up supplier credits through to completion.

- Support stores with catalogue reporting enquiries.

Making our stores look and perform better

- Assist with the development and maintenance of planograms (the layouts that determine where products sit on shelves).

- Use sales, gross profit,



rate of sale and product performance data to support merchandising decisions.

- Help review product ranges, shelf space and opportunities to improve category performance.

- Participate in store visits to trial and implement new layouts.

- Help measure shelving and merchandising space, review trials and provide practical feedback.

- Upload approved planograms to SharePoint and communicate changes to stores.

- Work with Buying, Operations and stores to resolve implementation issues.

Supporting our Direct Pharmacy Warehouse (DPW)

- Assist with stock data entry, new product records, stock adjustments, pricing and invoicing.

- Prepare warehouse reports, stock valuations and weekly meeting information.

- Support group orders, fragrance allocations and end-of-month invoice processing.

- Help investigate stock discrepancies and resolve administrative issues.

- Occasionally assist within the warehouse during busy periods or when additional operational support is needed.

Being part of the wider DCO team

- Work closely with suppliers, stores, Operations and other departments.

- Help resolve enquiries and follow issues through to completion.

- Provide occasional reception coverage and general business support.

- Assist with conferences, events and key business activities when required.

The type of person we're looking for

You have a genuine can-do attitude

When something doesn't go to plan, you're the person who asks, "How can we fix this?" rather than leaving it for someone els

📌 Buying & Merchandising Assistant (Melbourne)
🏢 Direct Chemist Outlet Pty
📍 Melbourne