Oversee daily operations of the fast-food restaurant. Responsible for managing staff, ensuring effective service, and maintaining high standards of food quality, cleanliness, and customer satisfaction.
Key responsibilities
Determine product mix, stock levels and service standards
Formulate and implement purchasing and marketing policies, and set prices
Manage inventory and ensure stock levels are maintained, placing orders as needed
Monitor food preparation and cooking processes to ensure compliance with safety and quality standards
Develop and implement strategies to increase sales, enhance customer satisfaction, and reduce costs
Promote and advertise the establishment's goods and services
Maintain records of stock levels and financial transactions
Undertake budgeting for the establishment
Address customer concerns, complaints, and inquiries promptly and professionally
Supervise and lead a team of kitchen staff, front-of-house workers, and servers
About you
Ensure compliance with health and safety regulations in the workplace