City of Coffs Harbour is seeking a Customer Resolution Officer to be at the frontline of delivering exceptional service to our community. You will guide residents, answer enquiries and help connect people with the information and support they need, aiming for first-contact resolution.
You will work across Council functions, build broad knowledge of operations and contribute to service improvements, with a focus on professionalism, empathy and problem-solving to turn queries into positive
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📌 Customer Resolution Specialist: Flexible Hours & Impactful Service (Coffs Harbour)
🏢 Council Jobs
📍 Coffs Harbour
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