We're partnering with an established and growing consumer business with a portfolio of recognised brands across retail channels.
An exciting opportunity has arisen for a Key Account Manager to join the commercial team, taking responsibility for key retail customer relationships, supporting joint business planning and driving sales growth.
This position would suit someone with a few years of successful account management experience within FMCG, who has worked directly with head-office buying teams and is looking to further develop their commercial career.
Key Responsibilities
- Manage and strengthen relationships with key retail accounts, engaging directly with head-office buyers and category teams.
- Develop and execute Joint Business Plans (JBPs), supporting customer growth objectives and broader commercial strategies.
- Drive sales, distribution, market share and profitability across allocated accounts.
- Manage customer promotional plans, trading terms and commercial negotiations.
- Monitor account performance, sales forecasts and promotional investment to identify growth opportunities.
- Prepare and present customer business reviews, range reviews and category insights.
- Work closely with Marketing, Category and Demand Planning teams to deliver promotional activity,
new product launches and customer initiatives.
Ideally, you'll bring:
- A few years' experience in Key Account Management, National Account Management or a similar commercial role within FMCG.
- Direct experience managing retail accounts at head-office level, including relationships with buyers or category managers.
- Experience contributing to or managing JBPs, promotional plans and customer negotiations.
- A demonstrated ability to grow accounts, improve commercial performance and build strong customer relationships.
- Good commercial understanding, including forecasting, promotional budgets and account profitability.
- Strong communication, analytical and stakeholder management skills.
What's on Offer?
- Join an established consumer business with a portfolio of recognised brands.
- Take ownership of key retail customer relationships and contribute directly to commercial growth.
- Work alongside experienced commercial leaders in a team-oriented team.
- Opportunity to further develop your account management and commercial capabilities.
- $120,000 base salary plus superannuation.
- 13-month fixed-term contract based in Melbourne's South-East.