Platinum Hail Management Solutions (PHMS) is seeking an organised, practical supervisor who can coordinate people, manage daily workloads and keep jobs moving through a busy workshop at our Acacia Ridge repair facility, reporting to the Site Manager.
Key responsibilities
Plan daily production schedules and allocate work according to skills, capacity and deadlines
Monitor jobs through each repair stage, identify bottlenecks and resolve delays
Coordinate with technicians, parts staff, administration and external service providers
Monitor quality throughout the repair process, working with experienced technical staff
Keep job records and expected completion dates accurate
Follow up parts, additional repair approvals and external services
Report production progress, delays and priorities to the Site Manager
Maintain safe work practices and an organised workshop
About you
Solid time management,
organisation and prioritisation
An understanding of workflow and process improvement
Experience coordinating people and holding them accountable respectfully
Ability to work autonomously, use initiative and follow through
Personal accountability and ownership of outcomes
Clear communication and a calm, approachable manner
Practical problem-solving skills and attention to detail
Computer confidence and willingness to learn job management systems
Adaptability when workloads and priorities change
Panel shop or automotive experience preferred but not essential; transferable supervisory experience from manufacturing, production, maintenance, logistics or similar operational environments welcome