Account Executive

Job Description

Summary:

We are seeking an experienced Account Executive to join our team. The ideal candidate will be responsible for managing and growing a portfolio of clients, developing new business opportunities, and ensuring customer satisfaction. The Account Executive will work closely with cross‑functional teams to deliver exceptional service and achieve revenue targets.

Responsibilities:

- Manage and grow a portfolio of clients by building strong relationships and understanding their business needs
- Develop new business opportunities by identifying potential clients and presenting our services
- Collaborate with cross‑functional teams to deliver exceptional service and exceed customer expectations
- Meet or exceed revenue targets by achieving sales goals and managing expenses
- Prepare and deliver presentations to clients and prospects
- Negotiate contracts and pricing with clients
- Monitor industry trends and competitive landscape to identify opportunities and threats

Qualifications:

- Bachelor’s degree in business, marketing, or related field
- 3+ years of experience in sales or account management
- Strong communication and interpersonal skills
- Ability to build and maintain relationships with clients
- Proven track record of meeting or exceeding sales targets
- Experience in a fast‑paced, deadline‑driven environment
- Knowledge of industry trends and competitive landscape

You've found us at a good time. Hapana is opening new markets, shipping new products, and welcoming new brands onto the platform we're looking for the people who'll grow with us. This could be one of those right‑place, right‑time moments. Here's everything you need to know.

WHO WE ARE





Hapana powers the world's best fitness brands. Walk into a Fitstop, KX, Gold's Gym or J.I.M and there's a good chance our platform is running the whole show: memberships, bookings, marketing, payments, growth.

The fitness industry is booming, and we're the technology underneath it. We're 110 people across Australia, USA, UK, Brazil, Singapore and India, and the work we ship reaches studios and members all over the world. Build something here, and you'll see it land in the product, in our clients' businesses, and in the team around you.

THE CHANCE

We're looking for an Account Executive – SMB to drive new business growth across the Australia

You'll own the full sales cycle, from prospecting and qualification through discovery, solution design, negotiation and close. Your primary focus will be acquiring and growing relationships with SMB fitness brands. This is a consultative sales role. You'll work closely with prospective customers to understand how their businesses operate, uncover their commercial and operational challenges, and demonstrate how Hapana can help them scale.

You'll partner closely with our Solutions Engineer, Marketing, Customer Success and Product teams to deliver a compelling buying experience and successfully navigate multi‑stakeholder sales processes.





You'll also be expected to build your own pipeline, develop strong relationships across the fitness industry and take genuine ownership of your territory and revenue target.

This is an opportunity to join a growing global SaaS business, take ownership of an important segment of the Australia market and directly contribute to Hapana's next stage of growth.

WHAT YOU'LL DO

- Own the full sales cycle for SMB opportunities, from prospecting and qualification through discovery, demonstrations, commercial negotiation and close.
- Build and maintain a strong pipeline of new business opportunities across the fitness market.
- Lead consultative discovery conversations to understand prospective customers' business models, challenges, growth plans and technology requirements.
- Position Hapana's platform against customer needs and clearly articulate the commercial and operational value of moving to Hapana.
- Deliver compelling product demonstrations alongside our Solutions Engineer, tailoring each conversation to the prospect's specific needs and priorities.
- Navigate complex, multi‑stakeholder buying processes and develop strategies to move opportunities successfully through the sales cycle.
- Build strong business cases, proposals and commercial solutions that create value for both the customer and Hapana.
- Negotiate commercial terms and confidently manage opportunities through to contract execution.
- Consistently achieve and exceed quarterly and annual revenue targets.
- Maintain accurate pipeline management, forecast quarterly performance, track KPIs, and communicate pipeline progress to your director.
- Take ownership of you

📌 Account Executive (Australia)
🏢 Natilik
📍 Australia