Reapit is seeking a proactive Support Operations & AI Analyst to optimise AI-enabled support tools and reporting. You will monitor AI performance, ensure accurate knowledge, and collaborate with Support Managers to drive improvements.
The role combines Support Operations with growing ownership of AI capability, shaping how AI supports customer outcomes in a SaaS environment. A robust analytical mindset and curiosity about AI are essential.
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📌 AI-Driven Support Operations Analyst (Brisbane)
🏢 Reapit
📍 Brisbane
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