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Are you ready to be a big part of something big?

Atcarsales,we’reallabout makingbuying and sellinga great experience. Since 1997,we’vebeen evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want tooffer meaningful opportunities that empower you to make a lasting impact. But for that to happen, we strive to feel small-small enough to stay agile, learn across teams, and connect authentically with each other.

With a vision to be the global leader in online vehicle marketplaces,we’retransforming how people buy and sell across the world. We discovernew ideasand bring them to life. We continue to grow, and we continue to evolve,andwe’renot afraid to take bold steps to get there.

What’s on offer:

- A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
- We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace and a WORK180 endorsed employer for women.
- The support of a highly engaged, high-performing team including a leadership team thatyou’ll actually have face time with.
- 24 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave and paid family & fertility planning leave.

Job Description

What’ll you’ll be doing:

As a Customer Advocateat carsales, your primary responsibility is to provide the best experience possible to all of our customers through offering customers quality support and assistance across multiple channels, such as phone, and email.Working in a fast-paced environment, you will be responsible for answering inbound customer service queries (voice and digital).

By assisting our customers through their journey and supporting them with their needs, you are contributing to the goals of the greater Customer Service Team, driving both customer satisfaction and loyalty in a positive direction.Your role also includes helping maintain the day to day operations of the Success Team through taskssuch as, advert approvals, fraud identification,adjacentproduct support and administrative tasks.

- Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
- Understand and share expertise in problem solving and solving them quickly .
- Develop and support solutions that deliverexceptional customer service.
- Demonstrate understanding, motivations and expertise in meeting KPIs.

Qualifications

What we’re looking for:

- Help to build and maintain our loyalcustomers and members.
- Know your way around a computer(and you can help people who don't).
- Reliable person with strong time management.
- Demonstrate empathy when dealing with customers.
- Work well under pressure.
- Savvy in technical troubleshooting/ problem-solving.

We know not everyone will meet every requirement, and that's okay. If you're excited about the role and believe you can make a difference, we'd love to hear from you.

Additional Information

A few other things we want you to know.

- As an equal opportunity employer, carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.
- If you have a disability or require adjustments to participate fully in the recruitment process, please let us know - we’re here to support you.
- We understand the importance of work-life balance and offer flexible working arrangements, including part-time options. If you’d like to explore this, just ask during the process.
- We’re also a proud Circle Back Initiative employer, which means we commit to responding to every applicant.
- Successful candidates joining the carsales team will need to complete a National Police Record check and must have full-time Australian working rights.

So come join us - because every role plays a vital part in our journey toward something big!

Lunch Van Sales Representative-Tullamarine

Looking for a career, not just a job?

JoinTasty Fresh Food Co. and become part of a team that genuinely promotes from within. Many of our leaders started as Van Sales Representatives and have progressed into roles across sales, management, marketing, IT, finance and head office operations.

Lunch Van Sales Representative-Tullamarine

Looking for a career, not just a job?

JoinTasty Fresh Food Co. and become part of a team that genuinely promotes from within. Many of our leaders started as Van Sales Representatives and have progressed into roles across sales, management, marketing, IT, finance and head office operations.

What’s on offer?

- Monday to Friday only – no nights or weekends
- Early starts, early finishes (typically home by 2–3pm)
- Ongoingfull-time position with set hours and routine
- Casual rate (ongoing full time role/hours ): $38.60 per hour , or permanent rate:$30.90 per hour
- Performancebonuses on top of base pay
- Free onsite parking, staff discounts and take-home goodies
- Fulltraining and ongoingsupport
- Strong team culture and genuine career opportunities

A typical day

You’ll start your day at our Tullamarine depot from 6am, loading your modern automatic lunch van with fresh food and drinks before heading out on your regular route.

Throughout the morning you’ll visit workplaces including warehouses, factories, work sites and offices, stopping every few minutes to serve customers. You’ll build strong relationships with regular customers , process sales, manage stock and provide friendly, efficient service.

No two days are exactly the same, you’ll be constantly on the move, meeting people and running your route as if it were your own business (without the admin burden!). After your final stop, you’ll return to the depot to complete stock counts, unload and cash up before heading home in the early afternoon.

What you’ll need

- Full VIC driver licence(no P Plates)
- Safe and confidentdriving skills
- Excellentcustomer service skills
- Reliability and strong work ethic
- Ability towork independently and stay organised
- Motivation to grow your earnings and career

At Tasty Fresh Food Co . we deliver fresh food and great service to hardworking Australians every day.If you’re energetic, customer-focused and enjoy being out on the road, we’d love to hear from you.

Apply now!

All applicants will receive a short questionnaire as part of the application process – please complete this asap to get ahead of the queue!

Customer Service Officer | 12-Month Fixed-Term Contract

Barenbrug is one of Australia’s largest seed companies and part of the global Royal Barenbrug Group. We are committed to exceeding the expectations of our employees, customers and industry partners.

We are seeking a Customer Service Officer to join our Dandenong South team on a 12-month fixed-term contract. Reporting to the Customer Service Manager, you’ll join a supportive and knowledgeable team focused on delivering first-class service to both internal and external customers.

Customer Service Officer | 12-Month Fixed-Term Contract

Dandenong South, Victoria 3175

Barenbrug is one of Australia’s largest seed companies and part of the global Royal Barenbrug Group. We are committed to exceeding the expectations of our employees, customers and industry partners.

We are seeking a Customer Service Officer to join our Dandenong South team on a 12-month fixed-term contract. Reporting to the Customer Service Manager, you’ll join a supportive and knowledgeable team focused on delivering first-class service to both internal and external customers.

About the Role

This is a hands-on and varied role working across sales, logistics, distribution, manufacturing and inventory management.

You’ll coordinate customer orders from receipt through to delivery, often managing multiple product, stock and delivery requirements at once. Accuracy, attention to detail and strong follow-through are therefore essential.

To thrive in this role, you’ll be a confident communicator and relationship builder who enjoys solving problems, working collaboratively and taking ownership of getting things done.

Key Responsibilities

- Receive and accurately process customer orders, quotes, product enquiries, account queries and credit returns
- Coordinate orders from receipt through to delivery, working closely with sales, logistics, manufacturing and inventory teams
- Keep customers and internal stakeholders informed of order progress, stock availability and potential delays
- Identify opportunities to cross-sell and up-sell where appropriate
- Assist with stocktakes and the reconciliation of stock levels
- Support accurate inventory control in line with company policy
- Maintain accurate and current pricing
- Ensure timely administration and processing of customer orders
- Contribute to continuous improvement initiatives across systems, processes and products

About You

You’ll ideally bring:

- Experience in a similar customer service, sales support or supply chain role
- Strong commercial awareness and an understanding of logistics and supply chain processes
- Excellent attention to detail and a commitment to accuracy
- A proactive approach, with strong follow-through and a focus on seeing tasks through to completion
- The initiative to identify what needs to be done and follow up without being prompted
- Strong problem-solving skills and a solutions-focused mindset
- An inquisitive nature, with the confidence to ask questions and develop a thorough understanding
- Experience with Pronto would be advantageous
- Experience within the agriculture industry would be highly regarded
- A genuine willingness to learn and build your product knowledge

We understand that developing confidence and capability takes time. You’ll be supported by a knowledgeable and highly engaged team who are committed to sharing their expertise and helping you build a strong foundation with us.

What Success Looks Like

Success in this role is measured by both what you deliver and how you work. We value collaboration, accountability and a positive, solutions-focused approach.

We’re looking for someone who enjoys being part of a team, brings energy to their work and takes pride in delivering great outcomes for customers and colleagues.

What We Offer

- Competitive salary package
- Supportive and flexible working environment
- Excellent conditions and employee benefits
- A varied role with exposure across customer service, sales, logistics and supply chain
- A 12-month fixed-term opportunity within an experienced and supportive team

Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 8 million subscribers each month with exclusive limited time offers at 'insider' prices.

We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.

Awarded as one of the 'Best Places to Work’ by the AFR; employee experience is king here, with lunches provided 5 days a week, an onsite gym with premium change facilities, weekly events, the opportunity to experience the travel we offer and significant professional development opportunities - we go above and beyond to make every workday something to look forward to!

Job Description

We are seeking experiencedfull timeCustomer Service Agents to join our exceptionally talented team in Melbourne.

OurCustomer Service Agents are responsible for providing superior levels of customer service whilst handling a high volume of emails and phone enquiries resolving customer issues ensuring we deliver an unforgettable holiday experience!

You will be responsible for:

- Deliver exceptional customer experiences across all contact channels, aiming for first-contact resolution.
- Meet quality, productivity, and QA assessment targets in line with business goals.
- Maintain expert knowledge of LE products, promotions, and services to provide the best outcomes for customers.
- Capture and manage customer interactions accurately and within agreed timeframes.
- Actively promote LE offerings to retain customers and support business growth.
- Seek and act on customer feedback to continually enhance the LE experience.
- Identify and escalate issues appropriately and contribute ideas for improving service, systems, and processes.
- Meet rostering and availability commitments, supporting colleagues and projects as required.
- Commit to ongoing personal and professional development.

Qualifications

What we are looking for:

- Someone that is used to a high volume of calls!
- Flexibility, this role would suit someone who is very flexible with a variety of shifts available. We are here to service our customers between 7am and 10pm, 7 days a week.
- You will have exceptional verbal and written communication skills, attention to detail and be extremely passionate about customer service and travel!
- Previous experience in the Travel industry is beneficial -either customer support/bookings or front office is preferred but not required.
- If you enjoy providing exceptional customer service and striving to meet our goals, then this could be the right opportunity for you!

Additional Information

What's in it for you?

- Flexible hours from 7am - 10pm, 7 days a week.
- Competitive remuneration package - Base $66k + super with the opportunity to make $12k in bonuses (depending on how our customers rate your service!)
- First-class health and well-being program, including an onsite gym, yoga, and meditation, with breakfast and catered lunch provided five days a week, plus an exceptional Employee Assistance Program.
- Fun and flexible working environment -Friday afternoon onsite gatherings (wine included!) and monthly celebrations.
- Opportunity to experience the travel we sell through famils.
- A fun, dynamic environment with a collaborative team.
- Generous staff discount and birthday leave!

If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you!

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.

As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.

Become part of a collaborative and forward thinking team within one of the world’s leading suppliers of microencapsulated omega 3 and omega 6 powders, emulsions,



and nutritional oils. We’re proud of our supportive culture, our commitment to safety, and the people who make our work possible.

The Chance:

For a proactive and inquisitive problem solver, this opening offers the chance to take ownership of logistics related shipping documentation, driving smooth coordination and ensuring goods reach their destinations on time. This opportunity positions you as the key point of contact for managing customer inquiries, processing orders, and resolving concerns with confidence and care.

How You’ll Strengthen the Team:

- Engage with customers and process orders with agility and accuracy
- Coordinate compliant shipping documentation for local and export deliveries
- Deliver timely, professional resolutions to customer complaints
- Coordinate intercompany transfers to ensure accuracy, timeliness, and seamless internal flow
- Drive inventory accuracy through proactive monitoring and efficient stock control
- Foster strong intercompany communication to enable seamless processes

Why You’re a Great Match:

- Experience in customer service, order processing, or logistics
- Knowledge of domestic and export shipping documentation
- Strong communicator who resolves customer issues professionally
- Skilled in maintaining inventory accuracy and stock control
- Confident using ERP or order management systems
- Detail‑driven problem solver who thrives in fast‑paced environments

What You’ll Enjoy With Us:

- Thorough onboarding and continuous training to set you up for success
- Room to grow with exciting opportunities as our business continues to expand
- Friendly collaborative environment

Next Steps

Feel confident you can make a valuable contribution and thrive in a supportive, collaborative team? We’d love to hear from you. Please submit your CV along with a cover letter outlining your experience. Applications are reviewed as they’re received, so apply now for immediate consideration.

Only shortlisted candidates will be contacted. This role is based onsite.

Nu Mega Ingredients proudly welcomes applicants from all backgrounds and is committed to fostering an inclusive workplace.

Posted 1 day ago

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Job Description

Job no:

Ready to lead in one of Australia's most iconic retail destinations? Join Myer Chadstone and play a pivotal role in creating exceptional customer experiences while leading large, high-performing teams in a fast-paced and dynamic retail environment.

This is an exciting opportunity for an experienced retail leader who thrives on developing people, driving performance and creating a culture where customers and team members feel valued every day.

As a Customer Service Manager at Myer Chadstone, you'll lead from the front, inspiring teams across multiple departments to deliver outstanding service, strong commercial outcomes and memorable customer experiences. You will influence store culture, develop future leaders and drive operational excellence in one of our highest-profile stores.

Whether you're coaching team members, identifying opportunities to improve performance or engaging with customers on the floor, you'll be at the heart of what makes Myer special.

About The Role:

- Lead large, multi-skilled teams to deliver exceptional customer experiences and strong financial performance
- Coach, mentor and develop team members to unlock their potential and build future retail leaders
- Create a high-performance culture where accountability, recognition and collaboration thrive
- Drive productivity through effective workforce planning, operational excellence and clear prioritisation
- Spend quality time on the shop floor connecting with customers, identifying opportunities and leading by example
- Partner with the leadership team to execute store strategies and chieve key business goals

About You:

- Proven leadership experience in retail, ideally department stores or other cusotmer-focused environments
- Passion for creating engaging customer experiences and building high-performing teams
- Strong people leadership skills with a 'hands-on', collaborative approach and a track record of growing talent
- Commercially minded with experience driving sales, productivity and operational outcomes
- Confident communicator who can lead through change and inspire others
- Resilient, ada;table and energised by working in a fast-paced environment

Why Myer?

- Lead within Australia's most recognised department store brand
- Career development, leadership programs and succession opportunities across our national network
- Generous team member discounts and exclusive partner offers
- Supportive leadership team focussed on your growth and success
- Access to volunteer, parental and lifestyle leave
- Recognition programs celebrating outstanding achievements and contributions

Our leadership teams work across a fortnightly rotating roster designed to support key trading periods, including weekends and peak retail events such as Black Friday and Christmas-New Year season.

Lead customer experience at one of Australia's busiest and most exciting retail destinations. Apply now!

Customer Service Manager - Expression of Interest

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 15,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 500+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

- Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
- Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
- Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

- Campus Ownership: Take full accountability for the success of the campus, ensuring it is consistently safe, well-organised, and ready to deliver an elite experience every day.
- Team Leadership & Development: Lead, coach, and develop the campus Service Team to become high-performing operators who consistently deliver excellence .
- Experience Stewardship: Safeguard the entire on-campus student and parent journey (from the very first trial, to the hundredth Contour class) ensuring every touchpoint feels seamless, supportive, and delightful.
- Operational Excellence: Oversee all core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, daily service operations across phone, email, and text) and ensure flawless execution through disciplined systems and standards.
- Walk-In & Student Support Oversight: Ensure the team consistently provides clear, empathetic, and accurate support to walk-ins and students/parents before or after class, turning questions and doubts into moments of trust and confidence.
- Trial Experience & Conversion: Oversee the trial experience end-to-end, from preparation and delivery of trial packs to ensuring every trial interaction (including on-the-spot bookings) is exceptional and maximises the likelihood of conversion.
- Tutor Enablement: Build trusted relationships with tutors, ensuring their classroom environment, resources, and tech is always prepared and supported to the highest standard.
- Workflow & Process Improvement: Identify gaps, inefficiencies, and opportunities for improvement, and embed solutions that elevate both campus efficiency and student experience.
- Standards & Quality Assurance: Regularly audit campus operations, student experience touchpoints, and team performance to ensure uncompromising adherence to Contour standards.
- Campus Representation: Act as the campus’s champion within Contour, communicating insights, escalating campus-specific issues, and upholding brand standards.
- Crisis & Issue Management: Lead confidently in moments of disruption, ensuring quick resolution while protecting the student experience.

What You Will Bring

- Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)
- Team Leadership – Guides, supports, and develops service team.
- On-Campus Commitment – Ready to be present on-site full-time, leading from the floor every day, with availability across weeknights and weekends when classes run.
- Communication – Clear, empathetic, and professional with students, families & team members.
- Operational Discipline – Keeps systems, processes, and standards on track.
- Problem Solving – Handles issues calmly and decisively.
- Continuous Improvement – Always finding ways to work smarter and deliver better.
- Energy & Presence – Brings positivity and sets the tone on campus.
- Accountability – Owns outcomes and drives campus excellence.
- Long-Term Mindset – Willing to grow with the team and brand.
- Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

- The opportunity to own your campus and deliver the Contour standards of excellence
- Autonomy and trust, your ideas and improvements will be heard and implemented
- Close collaboration with senior leaders in a non-corporate, high-impact environment
- Deeply meaningful work, supporting students and families through important moments
- Opportunity for career development to progress as the organisation grows
- Competitive salary ($85,000 AUD + super) plus flexibility, extra leave, EAP access, and lifestyle perks

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 15,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 500+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

- Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
- Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
- Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

- Campus Ownership: Take full accountability for the success of the campus, ensuring it is consistently safe, well-organised, and ready to deliver an elite experience every day.
- Team Leadership & Development: Lead, coach, and develop the campus Service Team to become high-performing operators who consistently deliver excellence .
- Experience Stewardship: Safeguard the entire on-campus student and parent journey (from the very first trial, to the hundredth Contour class) ensuring every touchpoint feels seamless, supportive, and delightful.
- Operational Excellence: Oversee all core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, daily service operations across phone, email, and text) and ensure flawless execution through disciplined systems and standards.
- Walk-In & Student Support Oversight: Ensure the team consistently provides clear, empathetic, and accurate support to walk-ins and students/parents before or after class, turning questions and doubts into moments of trust and confidence.
- Trial Experience & Conversion: Oversee the trial experience end-to-end, from preparation and delivery of trial packs to ensuring every trial interaction (including on-the-spot bookings) is exceptional and maximises the likelihood of conversion.
- Tutor Enablement: Build trusted relationships with tutors, ensuring their classroom environment, resources, and tech is always prepared and supported to the highest standard.
- Workflow & Process Improvement: Identify gaps, inefficiencies, and opportunities for improvement, and embed solutions that elevate both campus efficiency and student experience.
- Standards & Quality Assurance: Regularly audit campus operations, student experience touchpoints, and team performance to ensure uncompromising adherence to Contour standards.
- Campus Representation: Act as the campus’s champion within Contour, communicating insights, escalating campus-specific issues, and upholding brand standards.
- Crisis & Issue Management: Lead confidently in moments of disruption, ensuring quick resolution while protecting the student experience.

What You Will Bring

- Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)
- Team Leadership – Guides, supports, and develops service team.
- On-Campus Commitment – Ready to be present on-site full-time, leading from the floor every day, with availability across weeknights and weekends when classes run.
- Communication – Explicit, empathetic, and professional with students,



families & team members.
- Operational Discipline – Keeps systems, processes, and standards on track.
- Problem Solving – Handles issues calmly and decisively.
- Continuous Improvement – Always finding ways to work smarter and deliver better.
- Energy & Presence – Brings positivity and sets the tone on campus.
- Accountability – Owns outcomes and drives campus excellence.
- Long-Term Mindset – Willing to grow with the team and brand.
- Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

- The opportunity to own your campus and deliver the Contour standards of excellence
- Autonomy and trust, your ideas and improvements will be heard and implemented
- Close collaboration with senior leaders in a non-corporate, high-impact environment
- Deeply meaningful work, supporting students and families through important moments
- Opportunity for career development to progress as the organisation grows
- Competitive salary ($85,000 AUD + super) plus flexibility, extra leave, EAP access, and lifestyle perks

How To Apply

If you’re excited about shaping the next generation of high achievers, express your interest by applying now with your CV.

Application Process

We will review submissions and reach out once new opportunities become available at your preferred campus.

About the latest Customer banking specialist brunswick Jobsin Brunswick !

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Employment Type Permanent Closing Date 24 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Employment Type Permanent Closing Date 24 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job Description

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you’d like to know a little more, here’s something we prepared earlier: Life at Telstra

We offer the perkiest of perks.

When it comes to rewarding our people, we’ve got so much to be excited about. Some of these include:

- 30% off Telstra services

- Exclusive discounts and offers across 240 brands and partners

- A flexible, inclusive approach to parental leave – do it your way!

- Unlimited access to 17000 learning programs – something for everyone!

- Monthly performance rewards and recognition programs

- There’s more! Benefits Your Way - Telstra

We’re hiring.

- Locations: we are currently hiring across:

- MELBOURNE EMPORIUM

- MELBOURNE DISCOVERY

- BOX HILL

- CAMBERWELL

- THE GLEN

- VICTORIA GARDENS

- EASTLAND

- KNOX

- AIRPORT WEST

- ALTONA GATE

- BROADMEADOWS

- CAROLINE SPRINGS

- HIGHPOINT

- MELTON

- POINT COOK

- PORT MELBOURNE

- WATERGARDENS

- WERRIBEE

- BRUNSWICK

- CRAIGIEBURN

- DONCASTER

- EPPING

- GREENSBOROUGH

- PLENTY VALLEY

- NORTHLAND

- CHIRNSIDE PARK

- Casual, Part-Time and Full-Time roles available

- Store hours vary – search your store

Is it you we’re looking for?

We’re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

- The ability to easily build a connection with a variety of new and existing customers

- An appetite to quickly develop customised solutions for customers

- A drive to reach (and exceed!) sales targets and KPIs

- The hunger to learn and grow within the role (and beyond!)

- A positive and resilient approach to customer service within a busy environment

- Experience in a customer-facing role

Hit Apply now!

After you’ve submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

Customer Service Coordinator | NDIS Intake & Onboarding

Help people take the first step into something different.

CRANK isn’t your traditional disability service. We’re a Melbourne-based community helping autistic and neurodivergent people find their people and grow their future .

We’re looking for a warm, organised and proactive Customer Service Coordinator – NDIS Intake & Onboarding to join our Care Team. You’ll be one of the first people new CREW members, families and support teams meet when they connect with CRANK. Your mission: make getting started with CRANK easy, welcoming and well organised.

Help people take the first step into something different.

CRANK isn’t your traditional disability service. We’re a Melbourne-based community helping autistic and neurodivergent people find their people and grow their future .

We’re looking for a warm, organised and proactive Customer Service Coordinator – NDIS Intake & Onboarding to join our Care Team. You’ll be one of the first people new CREW members, families and support teams meet when they connect with CRANK. Your mission: make getting started with CRANK easy, welcoming and well organised.

What you’ll do

You’ll support new CREW from their first enquiry through intake, Service Agreements, onboarding and their first few weeks at CRANK, before transitioning them to our ongoing Care Team.

You’ll:

- Respond to new enquiries and referrals
- Run intake conversations and help people understand CRANK
- Understand each person’s goals, interests and support needs
- Build relationships with participants, families, Support Coordinators and referrers
- Prepare and coordinate Service Agreements
- Confirm participant and funding information
- Coordinate scheduling and commencement
- Maintain accurate participant and onboarding records
- Make sure coaches have the information they need before someone starts
- Check in during the first few weeks and follow up attendance or engagement issues
- Create a smooth handover into ongoing Care Team support

About you

1. Demonstrated experience in NDIS intake, onboarding, customer service, or participant coordination2. A practical understanding of the NDIS, including participant funding pathways and Service Agreement requirement 3. You enjoy talking with people, making complicated things easier and making sure nothing gets forgotten along the way.

Selection criteria

We’re looking for someone who can demonstrate:

- Confidence using CRM, scheduling, and participant management systems relevant to the NDIS sector.NDIS intake, onboarding, customer service or participant coordination
- A practical understanding of the NDIS, participant funding and Service Agreements
- Experience guiding people from initial enquiry through to commencement
- Understanding of safeguarding principles and mandatory reporting obligations within the NDIS framework.
- Strong communication skills with participants, families and professional stakeholders
- Excellent organisation and the ability to manage multiple intakes and onboarding journeys
- Strong attention to detail with participant information and documentation
- Confidence using CRM, scheduling and participant management systems
- A proactive approach to following up outstanding actions and resolving barriers
- A warm, positive and strengths-based approach
- The ability to work collaboratively with coaches and the wider Care Team

These capabilities closely reflect the requirements of CRANK’s current intake and onboarding role.

Highly regarded

- Previous NDIS intake or onboarding experience
- Experience preparing and coordinating NDIS Service Agreements
- Experience supporting autistic, ADHD or psychosocial participants and their support networks
- Experience tracking people through enquiry → intake → onboarding
- A supportive team environment focused on professional development and collaboration.
- Disability, community services or related customer-service experience

Why CRANK?

This isn’t just an administration role.

You’re helping someone go from:

“I’m interested…”

to:

“Yep. These are my people. I want to be here.”

You’ll join a team creating a different kind of experience for neurodivergent people, built around interests, connection, strengths and NO BARRIERS .

Find your people. Grow your future. The fun way.

Ready to join us?

Send us your resume and a short cover letter telling us:

- Why you’d like to work at CRANK
- Your experience with NDIS intake, onboarding or customer service
- How you meet the key selection criteria
- What you think makes a great onboarding experience

The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels, with a footprint in every city in mainland Australia and New Zealand. Across our brands, we employ a diverse team of over 1200 employees who help us to achieve our vision, “To build inclusive communities for inspired living”.
We're on the look out for aCustomer Service Manager to join our team at UniLodge Melbourne City on a full time basis.
Essential skills and attributes include :

- A passion for people
- A reliable and honest work ethic
- Strong communication skills - verbal and written
- Excellent organisation and problem solving skills
- The ability to work autonomously and in a team
- Experience in providing hands-on operational security and incident management in a residential setting will be beneficial
- Valid Work Rights in Australia
- First Aid & CPR (or willing to obtain)

25th September, 2026

The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels, with a footprint in every city in mainland Australia and New Zealand. Across our brands, we employ a diverse team of over 1200 employees who help us to achieve our vision, “To build inclusive communities for inspired living”.
We're on the look out for aCustomer Service Manager to join our team at UniLodge Melbourne City on a full time basis.
Essential skills and attributes include :

- A passion for people
- A reliable and honest work ethic
- Strong communication skills - verbal and written
- Excellent organisation and problem solving skills
- The ability to work autonomously and in a team
- Experience in providing hands-on operational security and incident management in a residential setting will be beneficial
- Valid Work Rights in Australia
- First Aid & CPR (or willing to obtain)
- VIC State Real Estate Qualification

We're looking for someone who is resilient and adaptable to work in an environment that can be quite one day, and flat out the next. You will be equipped to handle a fast-paced environment, keen to hear others’ views and will be comfortable taking accountability for your decisions. But most importantly, you will be committed to fostering a safe, secure and healthy living environment for our student residents.
Some responsibilities of the role will include :

- Assist residents with enquiries related to their residency, studies, general needs, and overall wellbeing.
- Aim to build a high performing team providing assistance with recruitment, and the delivery of relevant training and development opportunities to ensure that team members can reach their true potential.
- Ensure that all direct reports receive timely feedback on their performance in a skilled and encouraging manner.
- Ensure that accurate accounting of all resident related accounts for rental and sundries.
- Complete the check in and out process for our residents at the beginning and end of their tenancy.

WHY UNILODGE GROUP
Across our workforce we have built an enviable culture of trust , engagement , collaboration , and fun . Our residents come from diverse backgrounds, and we want our teams to reflect this.
Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing. And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.
JOIN OUR TEAM
As part of the UniLodge family, you’ll enjoy a range of benefits and rewards designed to support your growth and wellbeing:
Benefits with UniLodge:

- A refined and inclusive culture where individuality is respected and meaningful contribution is valued
- A genuine voice at the table, with opportunities to shape our future through engagement forums and Viva Engage
- A connected community, brought to life through curated team events, celebrations and social initiatives
- Exclusive travel privileges, with preferred rates across Essence Hotels & Apartment
- Rewarding referral recognition, with up to $1,000 for introducing exceptional talent to our growing teams.

HOW YOU CAN APPLY
If you’re interested in working with us, please submit your application as soon as possible - outlining all the amazing qualities and skills you can bring to our team.UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender‑based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.
We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

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📌 Customer Care & Solutions Specialist (Melbourne)
🏢 Commonwealth Bank Of Australia
📍 Melbourne