Resmed in Sydney seeks a CX Operations Lead to shape how CX connects strategy, priorities, decisions, execution and performance. You will build the shared operating system that creates clarity across the function and turns strategic direction into measurable execution.
You will own the operating model, governance, and visibility for CX, leading intake, prioritisation and quarterly reviews, while ensuring AI-enabled workflows are governed and effective.
📌 CX Operations Architect: Turning Strategy into Action (Sydney)
🏢 Resmed
📍 Sydney
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