21 Oct
|
Aldi Stores
|
Bunbury
21 Oct
Aldi Stores
Bunbury
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With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 5 states.
If you’ve ever shopped at ALDI you know we are not your average supermarket. We’re also not your average employer. ALDI is a place where you’ll find good people, valuable purpose and valuable opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career.
It’s that simple. ALDI Good Different.
Job Description
Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!
Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.
Store Assistants are the backbone of our retail stores and keep our stores running by:
- Being a customer service superstar and serving customers at the registers with a smile.
- Keeping shelves stocked with products so that our customers can find all their favourites.
- Being an expert in stock handling by making sure our products are in date and listed at the right price.
- Creating eye-catching displays of our ALDI special buys.
- Keeping the store tidy, organised and looking great.
Additional Information
- Enjoy a fantastic hourly rate of $32.76+ shift allowances.
- Full weekend availability will be advantageous.
- Join a top-notch retail team – we're an "Employer of Choice" seventimes over.
- Be part of a company with purpose - we’re committed to sustainability for our planet, positively impacting our communities, supporting our farmers and suppliers and giving our customers a richer life for less.
- Average of 15 - 20 hours per week.
- Our team aren’t casuals - benefit from permanent part-time perks, including paid leave, parental leave and sick leave.
- Start your retail career with us with extensive training and career opportunities with over 80% of our store management roles filled internally.
- Work in a friendly and supportive environment with small teams.
- Boost your well-being with the MyALDI Wellbeing program with discountedaccess to Fitness Passport and health insurance.
- Support during life’s most important moments including paid parental leave, superannuation on parental leave, up to 5 days paid compassionate leave, natural disaster leave, emergency services leave etc.
- Need support? Our confidential Employee Assistance Program is available to you and your family, free of charge.
- Don't worry about aches and pains – we offer free physiotherapy for non-work-related issues.
At ALDI, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, experiences, abilities, and identities. To learn more, please visit aldicareers.com.au
With the opportunity to make a real difference to real people, ALDI is a place you’ll feel proud to work.
Bunbury The Salvation Army
Posted today
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Job Description
Start your mission volunteer experience with The Salvation Army today!
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
At Salvos Stores , we’re not just a retailer — we’re a community of changemakers working together to make a real difference.
As the retail arm of The Salvation Army , we’re dedi cated to raising funds that support life-changing programs for those in need. We operate over 400 Stores across Australia (including online), offering a sustainable shopping experience through the recycling of pre-loved items. Join our diverse and collaborative team in the role of Volunteer Retail Assistant , you’ll play a vital role in supporting our store operations. You’ll work alongside a dedicated team of managers, support staff, and fellow volunteers, while gaining valuable skills, making new friendships, and contributing to your community. You’ll be helping raise much-needed funds to provide essential services to those who need it most.
Please note – this volunteer role is not a paid position.
About You:
Friendly and Approachable: Enjoy working as part of a team, willing to make new connections, have fun, and build lasting friendships with both customers and colleagues.
Positive Attitude: Bring a positive, can-do attitude to the role, even in challenging situations, to maintain a motivating setting for yourself and others.
Follow Instructions and Seek Help When Needed: Be open to guidance, willing to follow instructions, and comfortable asking for help when needed to ensure tasks are completed correctly.
Integrity and Honesty: Demonstrate strong moral principles, be honest in all actions, and approach your role with a sense of responsibility.
Alignment with Values: Willingness to work in line with The Salvation Army's mission and values, while adhering to official policies and procedures to maintain a respectful and ethical setting.
What You’ll Be Doing:
Greet Customers: Welcome each customer with a warm, friendly, and approachable attitude to create a positive shopping experience.
Assist with Inquiries: Provide clear, helpful information to customers, answering any questions and guiding them as needed.
Support Donor Care Program: Assist in receiving donated goods, ensuring proper handling and communication with donors as part of our Donor Care program.
Process Donated Goods: Assess the condition, functionality, and suitability of donated items according to our production guidelines to ensure quality and usability. Follow agreed-upon pricing standards to accurately price items for sale in store.
Stock and Display: Place priced items on the sales floor in their allocated areas, ensuring a neat and organized presentation for customers. Assist with the visual merchandising of products to enhance store’s appearance.
Maintain Cleanliness: Regularly clean items, the sales floor, and staff areas to ensure a pleasant, tidy, and safe environment.
Waste Management: Follow waste management guidelines in line with our sustainable practices, ensuring that all waste is handled appropriately.
Ensure Safety: Maintain a safe environment for customers, visitors, and staff by consistently adhering to safe work practices and guidelines.
Health and Safety: Be mindful of your own health and take care of the health and safety of others around you, including customers and colleagues.
Significant Note - Volunteers must be 15 years of age and older
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
About the Role: Based in Bunbury , you will manage both our main and satellite locations in the area. In this role, you will collaborate with the Operations Manager and the broader regional team to drive operational excellence and enhance overall performance.
You will be responsible for driving financial and operational excellence, empowering the team on the ground, and ensuring the centre is consistently in presentable shape for our customers, all in line with National Storage’s company values and objectives.
If your strengths lie in brilliant customerservice and stakeholder management, administration,operations , andpeoplemanagement , this is your opportunity to own the day-to-day running of this centre, develop your skills, grow, and make a real contribution to our success.
Key Responsibilities:
- Leading, supporting, and motivating a team of Storage Consultants to consistently meet or exceed performance targets.
- Managing a team, including time management, delegation, performance management, and conflict resolution.
- Ensuring excellent customer service is consistently delivered.
- Overseeing operational excellence and actively managing centre operations, including centre presentation, maintenance, general administration duties, security, access control, inventory management, and compliance with health and safety regulations.
- Weekly & monthly reporting summarising the centre's financial performance directly to the Operations Manager.
- Promoting a positive and inclusive team culture that aligns with the company's values and fosters teamwork, care, and excellence.
About You:
- FULL Driver’s license and car (required).
- Demonstrated experience within a management or team leadership position in a similar environment.
- Strong conflict resolution knowledge and the ability to de-escalate situations.
- Proven ability in working towards sales targets and KPIs.
- Proficient at using technology and multitasking between different systems.
- Effective communication skills and be able to foster a team building environment.
- You have a motivated, proactive, and positive outlook with the willingness to learn and grow with the business.
- Excellent written and verbal communication skills with a keen eye for detail.
- The ability to work on a rotating roster, with every second Saturday from 9am-2pm.
About Us:
Established in 2000, National Storage is a leading self-storage operator across Australia and New Zealand, with over 300 centres, 100,000+ customers, and a highly acquisitive growth strategy.
If you are looking to be part of a great company doing great things, we’d love to hear from you!
Benefits of Working with Us:
- Rotating roster for great work-life balance.
- Structured training with a continued focus on development.
- Onsite car park included.
- Generous company paid parental leave.
- Discounts on a range of storage services,
including units and merchandise.
- Unique wine offers and discounts through our subsidiary company Wine Ark.
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our WellNS Wallet program.
- Exclusive discounts on a range of leading retailers, hotels, restaurants and more
- Ability to earn referral incentives.
Please note, applicants may be subject to pre-employment checks which can include reference checks, medical checks and, with consent, police background checks. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. For this role, only those candidates with the eligible right to work will be considered.
Please note that this role is being sourced directly through National Storage and agency submissions will not be considered unless requested
Telstra Retail: Full Time Customer Service & Sales Consultant BUNBURY
6230 Telstra
Posted today
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Job Description
Employment Type Permanent Closing Date 23 Oct :59pm Job Title Telstra Retail: Full Time Customer Service & Sales Consultant BUNBURY
Job Summary
As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.
Employment Type Permanent Closing Date 23 Oct :59pm Job Title Telstra Retail: Full Time Customer Service & Sales Consultant BUNBURY
Job Summary
As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.Job Description
Ready to Make a Difference? Join Our Iconic Team at Telstra!
At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
What You’ll Be Doing:
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits:
- Annual Fixed Remuneration: $71,330 per year *
*Junior Rates apply for those under 20 years of age.
*Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays. *12% superannuation included
- Plus 12% Superannuation
- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .
- Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave .
- Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
- Recognition & Rewards: Benefit from performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.
Is it You We’re Looking For?
- Great Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can-do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!
How to Apply:
Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.
Join Us at Telstra Retail:
When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!
2026 South West Sport Centre Expression of Interest - Customer Service, Administration & Cafe
6230 City of Bunbury
Posted 1 day ago
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Job Description
The City of Bunbury is calling for candidates who wish to register their interest for any up and coming vacancies in our Customer Service, Administration and Cafe Teams at our South West Sport Centre.
Our Talent Pool is designed for you to register your expression of interest. Should any suitable opportunities arise you may be contacted.
The City's Expressions of Interest pool remains open for 12 months. Applications will be stored in our database for 12 months. Should you wish to withdraw your application please email
To apply for specific advertised vacancies, a separate application is to be lodged against the position addressing the selection criteria.
To register please complete the online application form and attach your resume and covering letter.
Please note there is NO Position Description attached for reference as this is an expression of interest pool only. Duties and responsibilities will vary depending on the available position.
Some of the areas we offer employment include:
- Customer Service / Administration
- Creche
- Cleaning
- Duty / Facility Coordination
Please note that some of our positions require Qualifications, Tickets and Clearances to work in the industry. Please provide details of your qualification/s in your application.
What we offer
Conditions of employment are in accordance with the City of Bunbury Employees 2024 Enterprise Agreement. The level and rate offered will vary depending on the position, experience and qualifications.
The City of Bunbury is an Equal Employment Chance employer, aiming to build organisational capacity and foster a positive work environment.
Applications close COB 31 Dec 2026 at 5pm (AWST)
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Employment Type Permanent Closing Date 30 Oct :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Job Summary
As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.
Employment Type Permanent Closing Date 30 Oct :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Job Summary
As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.Job Description
Ready to Make a Difference? Join Our Iconic Team at Telstra!
At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
What You’ll Be Doing:
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits:
- Hourly Rate: $34.36 per hour
*Junior rates apply for those under 20 years of age.
*Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.
- Plus 12% Superannuation
- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .
- Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave .
- Training & Career Growth Opportunities: Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
- Flexibility:
We offer flexible working hours and a supportive approach to parental leave—do it your way!
- Recognition & Rewards: Benefit from performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.
Is it You We’re Looking For?
- Great Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can-do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!
How to Apply:
Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.
Join Us at Telstra Retail:
When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!
Remote Customer Service Rep - Earn from Home
Posted 3 days ago
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Job Description
Work from Home Survey Taker (Side Gig)
We are looking for people who are motivated to participate in paid research across the country and local areas. Join thisWork from Home Australia Market Research Panel Today.
You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk.
Compensation:
Work from home and take surveys to earn Money.
There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.
Opportunities to earn rewards.
Responsibilities:
Take part with work from home surveys/studies by following written and oral instructions.
Participate in research focus groups.
Each panel receives a complete written study.
If products or services are provided, you must actually use them.
Needs:
You must have a working camera on your smart phone or a webcam on your desktop/laptop.
Access to reliable internet connection is essential.
You would like to be fully involved in one or more of these topics.
Capacity to understand and follow written and oral instructions.
Participation in online and in-person discussions.
If you work remotely, there is no commute.
No minimum hrs. This is a work from home job.
Get free samples from our partners and sponsors for your feedback on their products.
Participate in product testing and see products before the public.
Part-Time job. Work from Home.
Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing adaptable remote work from home.
* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
If you are the type of person who is self-motivated and comfy working on your own in the house, delight in such job as e-mail client service, data entry as well as review products, then you are the person we are searching for.
Data entry clerks come from all various backgrounds including, data entry, telemarketing, customer support, sales, clerical, secretary, administrative assistant, assistant, phone call center, part-time.
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Remote Customer Service Agent - Work at Home
Posted 3 days ago
Job Viewed
Tap Again To Close
Job Description
Work from Home Survey Taker (Side Gig)
We are looking for people who are motivated to participate in paid research across the country and local areas. Join thisWork from Home Australia Market Research Panel Today.
You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk.
Compensation:
Work from home and take surveys to earn Money.
There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.
Opportunities to earn rewards.
Responsibilities:
Take part with work from home surveys/studies by following written and oral instructions.
Participate in research focus groups.
Each panel receives a complete written study.
If products or services are provided, you must actually use them.
Needs:
You must have a working camera on your smart phone or a webcam on your desktop/laptop.
Access to reliable internet connection is essential.
You would like to be fully involved in one or more of these topics.
Capacity to understand and follow written and oral instructions.
Participation in online and in-person discussions.
If you work remotely, there is no commute.
No minimum hrs. This is a work from home job.
Get free samples from our partners and sponsors for your feedback on their products.
Participate in product testing and see products before the public.
Part-Time job. Work from Home.
APPLY AT :
Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.
* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
If you are the sort of person that is self-motivated and also comfy working on your own in the house, take pleasure in such work as e-mail customer service, data entry and also review products, then you are the person we are searching for.
Data entry agent come from all different backgrounds consisting of, data entry, telemarketing, customer service, sales, clerical, assistant, administrative assistant, assistant, call center, part-time.
Remote Customer Service Rep - Work From Home
We are looking for people who are motivated to participate in paid research across the country and local areas. Join thisWork from Home Australia Market Research Panel Today.
You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk.
Compensation:
Work from home and take surveys to earn Money.
There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.
Opportunities to earn rewards.
Responsibilities:
Take part with work from home surveys/studies by following written and oral instructions.
Participate in research focus groups.
Each panel receives a complete written study.
If products or services are provided, you must actually use them.
Needs:
You must have a working camera on your smart phone or a webcam on your desktop/laptop.
Access to reliable internet connection is essential.
You would like to be fully involved in one or more of these topics.
Capacity to understand and follow written and oral instructions.
Participation in online and in-person discussions.
If you work remotely, there is no commute.
No minimum hrs. This is a work from home job.
Get free samples from our partners and sponsors for your feedback on their products.
Participate in product testing and see products before the public.
Part-Time job. Work from Home.
Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.
* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
If you are the type of person who is self-motivated and comfortable working on your very own in your home, appreciate such work as email client service, data entry and also evaluate products, then you are the person we are searching for.
Data entry agent come from all various backgrounds including, data entry, outbound telemarketing, customer support, sales, clerical, secretary, management assistant, assistant, telephone call center, part-time.
We have a need for someone who has experience supporting using the website chat system on their website. Most of the inquiries are from prospects who have come to the site as a result of marketing and advertising activities.
You need to have very good computer and typing skills and understand the value of research to discover as much information as possible about the business you're working for so you know where to refer website visitors for the information they want.
There may be times when you have multiple chat windows open so you need to be able to multi-task and good customer service skills to ensure that every person is looked after politely and professionally.
More Details
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Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow team members to nurture trust and build rapport with our customers.
Job Responsibilities
- Interact with customers by answering phone calls promptly, responding to emails within 24 hours and meeting with customers in person as needed.
- Resolve complaints and customer problems in an efficient and friendly manner with the primary goal of satisfying their needs and continuing to earn their business.
- Perform basic billing duties, including completing customer transactions over the phone, issuing refunds as needed, researching past billing discrepancies and taking care of product exchanges.
- Provide customers with status reports on shipments, and help to package and ship products as needed.
- Update customer databases, including contact details, past complaints and resolutions, billing information, and auto-shipment enrolment.
- Meet weekly, monthly and annual goals for call volume, customer satisfaction, sales and rapid response times.
- Analyse and set personal and departmental performance goals designed to improve customer satisfaction. Assist management in coming up with attractive incentives and rewards for superior performance.
- Participate in weekly interdepartmental meetings and prepare to report on any customer issues that came up during the week and how they were resolved.
Job Skills & Qualifications
Required
- High school certificate or equivalent
- Ability to comfortably sit for long periods of time
- Positive Computer and Typing Skills
- Comfortable desk and good Internet connection
- Strong interpersonal skills
Preferred
- Ability to resolve conflict and de-escalate tense situations
- Receive personalized job recommendations.
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📌 Retail Assistant - Top-Rated, Sustainability-Driven Team (Bunbury)
🏢 Aldi Stores
📍 Bunbury