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Business Management Intern
Internship Overview
An opportunity is available for an organised and motivated Business Management Intern to gain practical exposure to business operations, administration, project coordination, process improvement, and management reporting.
This three-month internship is suitable for business management students, recent graduates, or individuals seeking to develop their understanding of organisational operations and management practices.
The internship will provide opportunities to learn how business activities are coordinated, how operational information is managed, and how teams support organisational objectives.
Key Responsibilities

- Assist with day-to-day business administration and operational coordination.
- Support the preparation of business reports, presentations, meeting agendas, and documentation.
- Assist with project coordination, progress tracking, and maintaining project records.
- Research business processes and identify potential opportunities for operational improvement.
- Help maintain internal records, databases, schedules, and administrative documentation.
- Assist with analysing operational information and preparing management summaries.
- Support the development and documentation of internal procedures and workflows.
- Coordinate information between relevant teams and assist with meeting follow-ups.
- Conduct research into industry practices, business trends, and operational benchmarks.
- Assist with planning, organising, and monitoring assigned business improvement activities.

13th October, 2026

Business Management Intern
Internship Overview
An opportunity is available for an organised and motivated Business Management Intern to gain practical exposure to business operations, administration, project coordination, process improvement, and management reporting.
This three-month internship is suitable for business management students, recent graduates, or individuals seeking to develop their understanding of organisational operations and management practices.
The internship will provide opportunities to learn how business activities are coordinated, how operational information is managed, and how teams support organisational objectives.
Key Responsibilities

- Assist with day-to-day business administration and operational coordination.
- Support the preparation of business reports, presentations, meeting agendas, and documentation.
- Assist with project coordination, progress tracking, and maintaining project records.
- Research business processes and identify potential opportunities for operational improvement.
- Help maintain internal records, databases, schedules, and administrative documentation.
- Assist with analysing operational information and preparing management summaries.
- Support the development and documentation of internal procedures and workflows.
- Coordinate information between relevant teams and assist with meeting follow-ups.
- Conduct research into industry practices, business trends, and operational benchmarks.
- Assist with planning, organising, and monitoring assigned business improvement activities.

Skills and Qualifications

- Currently studying or recently graduated in Business Management, Business Administration, Commerce, or a related discipline.
- Strong organisational and time management skills.
- Good written and verbal communication skills.
- Basic understanding of business operations and management principles.
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Strong attention to detail and an analytical approach to problem-solving.
- Ability to manage information confidentially and professionally.
- Willingness to learn, accept feedback, and work collaboratively.

Internship Benefits

- Practical exposure to business operations and management processes.
- Experience with project coordination and management reporting.
- Development of organisational, analytical, and communication skills.
- Understanding of business procedures and process improvement.
- Opportunity to develop administrative and project management capabilities.
- Guidance and feedback on assigned learning activities.

Duration and Conditions

- Duration: Three months.
- Remuneration: Unpaid internship.
- Internship fee: An internship fee may apply.

How to Apply
Interested candidates should submit a current CV and a brief cover letter outlining their academic background, relevant skills, availability, and interest in business management.

Team: International Growth - International B2B
Location: Melbourne - Australia (hybrid work model - 2 days a week in the office)

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Team: International Growth - International B2B
Location: Melbourne - Australia (hybrid work model - 2 days a week in the office)

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Job

We are seeking a strategic, highly autonomous Marketing Manager, International B2B, who loves building scalable systems, navigating open-ended briefs, and driving expansion across international B2B dining and hospitality markets. In this role, you will lead the end-to-end content strategy, execution, and optimisation of growth hacking projects, prospecting initiatives, and customer engagement campaigns. By obsessing over iteration speed, multi-channel attribution, and AI-enabled workflows, you will connect lead tracking data across all channels to eliminate inefficiencies and accelerate acquisition velocity. Working from our Melbourne office in a hybrid capacity, you will collaborate teams and channel owners, brand marketers, and diverse global cultures to elevate team performance.

Responsibilities

- Design, build, and scale high-impact growth hacking systems and marketing campaigns to accelerate B2B customer acquisition and expansion across international markets.
- Plan and produce B2B content campaigns e.g. research, case studies, gated assets, that speak to restaurant and hospitality decision-makers and convert into qualified pipeline, working with SEO teams where useful but owning the storytelling angle end to end.
- Own and optimise the end-to-end content strategy, email and website creation, and lead gen campaigns to maximise audience engagement and pipeline conversion.
- Deep understanding of full-funnel data, campaign tracking, and how all systems integrate with the sales CRM.
- Maintain robust end-to-end B2B lead tracking reporting and multi-channel attribution frameworks to accurately connect touchpoints across the entire buyer journey, including content-sourced leads.
- Leverage AI tools and predictive analytics to enhance audience segmentation, campaign personalisation, and operational efficiency across marketing workflows.
- Lead experimentation roadmaps, executing rapid A/B and multivariate tests to continually improve iteration speed, conversion rates, ROI, and customer lifetime value.

Minimum Qualifications

- 8+ years of relevant experience in growth marketing, lifecycle marketing, or performance marketing within a B2B environment.
- Demonstrated ability to connect the dots on multi-channel B2B attribution, full-funnel lead tracking, and campaign performance measurement.
- Experience producing B2B content (research, case studies, gated assets) with a clear line from content to lead generation, not just brand awareness.
- Proven track record as a proactive builder who thrives with ambiguous briefs and excels at solving complex operational inefficiencies.
- Strong understanding of full-funnel data, lead tracking, and attribution frameworks.
- Practical experience applying AI tools or automation to streamline marketing workflows, campaign execution, and data analysis.
- Hands-on experience building landing pages and web assets with strong knowledge of HTML, CSS and Wordpress, as well as building email campaigns.
- Proficiency in managing core B2B marketing systems, including Salesforce and Marketo.

Preferred Qualifications

- Experience driving international B2B growth and collaborating effectively across diverse cross-cultural markets.
- Strong writing/editing instincts, with experience briefing designers or working with content/SEO/brand teams to ship polished assets fast.
- Hands-on experience implementing multi-touch attribution models that tracks pipeline reporting and funnel analysis.
- Demonstrated success in prospecting campaign design and customer lifecycle retention modeling.
- Experience evaluating and integrating emerging AI marketing technologies, copilots, or marketing automation platforms.
- Passion for restaurants, hospitality, and dining culture.

Benefits and Perks

- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:

- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings

- Travel Discounts
- Employee Resource Groups
- Annual health and wellness reimbursement
- Monthly social events
- Free lunch 2 days per week

The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-Hybrid

Internal Sales and Customer Service Officer

Knoxfield Varley Group

Posted 2 days ago

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Job Description

Join A1 Roadlines, proudly backed by Varley Group

A1 Roadlines is a proud member of Varley Group, one of Australia’s largest and most respected privately owned engineering and manufacturing organisations.

For decades, A1 Roadlines has been a trusted provider of road safety and traffic management solutions, supporting customers across Australia with high-quality products, industry expertise and exceptional service. Supported by the strength, stability and resources of Varley Group,



A1 Roadlines combines the agility of a close-knit team with the opportunities of a much larger organisation.

At A1 Roadlines, our people are at the heart of everything we do. We value initiative, teamwork and customer service excellence, and we’re committed to providing an workplace where employees can build long-term careers and make a genuine impact.

Why Join Us?

Join a stable and growing Australian manufacturer backed by Varley Group

Enjoy a diverse role that combines customer service, sales support, operations and coordination

Work closely with customers and play a key role in delivering outstanding service

Be part of a supportive, collaborative and down-to-earth team

Long-term career development opportunities within the broader Varley Group

Knoxfield-based role with a variety of work and no two days the same

About the Role

We’re looking for a proactive and customer-focused Internal Sales & Customer Service Coordinator to join our team.

This is more than a traditional internal sales role. You’ll become a key point of contact for customers, supporting enquiries, preparing quotations, processing orders and coordinating customer requirements through to completion and delivery.

Working closely with Sales, Production, Purchasing and Business Operations, you’ll play an important role in ensuring customers receive a seamless and professional experience from enquiry through to delivery.

What You’ll Be Doing

- Responding to customer enquiries via phone, email and online channels
- Preparing quotations and following up opportunities
- Processing customer orders and maintaining accurate records
- Coordinating customer requirements with Production and internal teams
- Monitoring order progress and communicating updates to customers
- Raising and maintaining job sheets and associated documentation
- Managing customer backorders and stock availability enquiries
- Supporting parts sales, aftermarket enquiries and service-related requests
- Assisting with annual inspection and service administration activities
- Building and maintaining robust customer relationships
- Working collaboratively with operational teams to ensure exceptional customer outcomes
- Supporting continuous improvement initiatives and process efficiencies

About You

You enjoy working with people, solving problems and delivering excellent customer service.

You take ownership of your work, communicate confidently and enjoy being part of a team that genuinely supports one another.

You’ll ideally bring:

- Previous experience in Internal Sales, Customer Service, Sales Support or Account Coordination
- Strong relationship-building and communication skills
- Excellent organisational skills and attention to detail
- The ability to manage multiple priorities and competing deadlines
- Confidence using Microsoft Office and business systems
- Experience with quotations, order processing and customer communication
- A proactive and solutions-focused approach
- Experience within manufacturing, engineering, industrial, transport, automotive or trade-related industries (highly regarded)
- A willingness to learn technical products and industry knowledge

What’s On Offer

- Competitive hourly rate
- Long-term career opportunity with a growing Australian business
- Supportive and collaborative team culture
- Diverse role with daily customer interaction
- Exposure to a respected national engineering and manufacturing group
- Opportunity to develop your skills and build a rewarding career
- Employee Assistance Program (EAP)
- Stability, security and future career pathways within Varley Group

Apply Now!

If you’re looking for a varied role where you can build strong customer relationships, contribute to business success and develop your career within a supportive team environment, we’d love to hear from you.

As part of our recruitment process, applicants may be asked to complete a short questionnaire to help us better understand their experience, career aspirations and suitability for the role.

DLF Seeds is seeking a commercially minded International Seed Sales Manager to create, direct and manage seed sales across our established international markets.

This opportunity would suit someone with experience in a junior trading, commodity merchandising, agricultural sales or export coordination role who is ready to take on greater ownership of customers, contracts and commercial outcomes.

You will work with established international customers while developing your capability across commodity pricing, contract negotiation, forecasting, inventory management and export trade. You will collaborate closely with our Production, Sales, Supply Chain and International teams to deliver reliable outcomes for our customers and the business.

What you’ll do

- Manage relationships with established international customers, brokers and suppliers.
- Prepare quotations and negotiate sales and purchase contracts within agreed guidelines.
- Coordinate customer orders from enquiry through to delivery.
- Monitor seed availability, commodity pricing, market conditions and customer demand.
- Contribute to sales budgets, forecasts, inventory planning and reporting.
- Work with Production, Export & Supply Chain to align customer requirements with available supply.
- Maintain accurate customer, pricing and contract information.
- Share customer feedback and market insights across the business.
- Support customer visits, trade shows and other international sales activities.

What you’ll bring

- A qualification in agriculture, agribusiness, commerce or a related field would be beneficial.
- Early experience in commodity trading, agricultural sales, export coordination or a related commercially focused role.
- An interest in and knowledge of international trade and agricultural markets.
- Confidence working with pricing, contracts and commercial information.
- Clear and professional communication skills and excellent organisational skills .
- The ability to build trusted relationships with customers and colleagues.
- A collaborative approach and willingness to share information and involve others.
- Confidence using Excel, planning tools and business systems.
- Willingness to travel internationally when required.

Why join DLF Seeds?

This is an opportunity to build on your existing commodity or trading experience and step into an international, customer-facing role with increasing commercial responsibility.

You will join a global seed business with established markets, proprietary genetics and experienced colleagues who will support your continued development.

We enrich land, life and people through seeds and science.

If you are commercially curious, enjoy building relationships and are ready to take the next step in your commodity sales career, we would like to hear from you.

Enquires are welcomed from those with relevant experience. To request a position description and / or to discuss the role in any further detail, please email:

Hit the Apply now and you will be taken to our global careers page. Upload your resume and cover letter.

- Actively engage with the Supply Chain team to ensure effective wholesale and retail activities
- Support the Sales team to develop partnerships with the GMSV and Cadillac Dealer Network underpinned by a vision of becoming a leading automotive partner
- Support the Sales team in developing and enhancing customer experience and brand representation through the GMSV & Cadillac Dealer Network.
- Play an active role in identifying opportunities for improving team and process efficiency (internal), and customer satisfaction and brand representation (external).

Position Tasks and Responsibilities

- Support the Supply Chain team with order requirements and fulfillment, including the addition of new models and trims to the GM ordering systems to achieve the wholesale and retail forecasts.
- Provide high-quality support to the GMSV and Cadillac dealer network by acknowledging or responding to 95% of various inboxes, including Distribution inbox, Global Connect Inbox and Partner Program inbox queries within 4 hours of each business day.
- Manage accurate monthly reporting for financial rebate programs, with all finance reports submitted by the 3rd business day of the month.
- Issue schedules and adhoc correspondence to dealer network as required, with support from the Sales and Supply Chain teams.
- Actively engage with local and global colleagues to achieve order requirements and amendments
- Work and build relationships with the core sales team, and key internal stakeholder departments including Training, Finance, Aftersales & Customer Care to support operations and deliver a One Team approach.
- Analyse information, from various sources, to prepare reports to support the Sales team, covering key financial and vehicle sales performance KPI’s, as well as customer survey feedback
- Understand, analyse and provide updates on Dealer progress through the training requirement for the current calendar year
- Liaise with GMANZ technical staff as required on specific customer experience issues on behalf of the Sales team
- Undertake special projects as required by the GM Supply Chain and Sales teams
- Proactively create, share and pursue personal professional development goals with supervisor
- Where applicable, accompany Sales managers to meetings at Dealer premises to assist in the achievement of Dealer objectives
- Development and central coordination of Dealer Targets and Allotments processes.

Knowledge:

- Interest in cars and the motor industry
- Awareness of GM brands Chevrolet, GMC & Cadillac and product range
- Awareness of Vehicle Dealer retail processes and aftersales operations
- Strong computer literacy (Microsoft Outlook, Excel and PowerPoint)

Skills:

- Strong verbal and written communication skills
- Ability to work autonomously and in an unstructured environment
- Initiative and integrity combined with a strong work ethic
- Empathy with the customer – capable of giving a balanced view on behalf of the customer

Experience/Education:

- Partial completion of tertiary studies in Business, Commerce or related business discipline.
- Experience in a business-related industry or customer service role would be highly regarded.
- Experience in managing administration for various projects would be highly regarded.
- Drive For results w/ initiative
- Timely Decision Making
- Dealing with Ambiguity
- Business Acumen
- Integrity & Trust
- Customer Focus
- Peer Relationships

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire .

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

As a Recovery Officer in our Property Recoveries team, you will play a crucial role in managing pre-litigated recovery claims for damages to our customers’ property. This entry-level position is ideal for individuals looking to start their career in the financial services industry, specifically within claims management. You will investigate incidents and pursue resolutions that balance commercial interests with customer satisfaction and legal considerations.

Responsibilities:

- Manage a portfolio of property recovery claims from initiation to resolution.




- Issue tailored written demands to third parties, clearly outlining liability based on the unique facts of each case.
- Conduct outbound calls to third parties and insurers to pursue recoveries.
- Review technical reports (e.g., building, plumbing, electrical) to assess liability.
- Confirm quantum by matching quotes to invoices and verifying documentation of damage.
- Use internal and external tools to locate contact and insurance details.
- Negotiate and resolve disputes regarding liability and quantum.

Qualifications:

- Bachelor’s degree or equivalent experience preferred but not mandatory.
- Entry-level experience in customer service or claims management is desirable but not required; training will be provided.
- Solid communication skills, both verbal and written, with an ability to articulate complex information clearly.
- Basic understanding of property insurance principles is advantageous but not essential; willingness to learn is key.
- Proficient in using Microsoft Office Suite (Word, Excel) for documentation purposes.

HumanAbility is a Jobs and Skills Council for the health, human services, aged care and disability, sport & recreation and early childhood industries.

HumanAbility’s objective is to advance education by supporting skills and workforce development for the above specified industries. It is a values-based organisation, that is not-for-profit, industry-owned and led, that is contracted by the federal government.

We have an opportunity for a Communications Coordinator to join us on a full-time basis in an ongoing capacity subject to funding (currently funded until mid-2028). The role may be located anywhere in Australia and will involve travel with overnight stays for organisation meetings, stakeholder meetings, workshops, and industry events.

About the position

HumanAbility is seeking a skilled and dynamic Communications Coordinator to support the creation and delivery of communications about our work.

The Communications Coordinator will work with the Senior Communications Advisor and other members of the Communications team to plan, draft and create clear, concised and compelling communications about HumanAbility’s projects and work.

You’ll work on internal and external communications including our website, newsletter, events and social media channels.

This position will also assist the wider Communications team as required and will at times be required to liaise with a range of contractors, such as graphic designers, videographers, and website developers.

Key Accountabilities

- Identify, plan and create content for HumanAbility’s communications channels, including social, digital and newsletters
- Translate complex technical, policy and workforce content into plain English that suits the target audience
- Draft communication materials with clarity, accuracy, and consistency
- Ensure all content is accessible and appropriate for diverse audiences, including industry stakeholders and the public
- Work closely with other teams as directed to align communications across our sectors
- Assist in the development or commissioning of multimedia content, including videos and graphics, as required
- Observe and followwork health, safety and wellbeing policies and guidelines

Qualifications and Experience

- Tertiary qualifications in communications, journalism or similar or demonstrated equivalent experience
- Experience working in a Communications team, preferably within a not-for-profit or government sector
- Strong interpersonal, written and verbal communication skills
- Excellent organisational and project management skills
- Demonstrated proficiency in content management systems, social media platforms and Monday.com (or similar)
- Ability to work collaboratively in a team environment and manage multiple stakeholders

Further Information

We are committed to building a workforce that reflects the diversity of the stakeholders we work with. We value the unique perspectives, knowledge, and lived experiences that Aboriginal and Torres Strait Islander peoples bring, and we actively support a culturally protected and inclusive workplace.

There may be times when it is required to work outside normal business hours i.e. evenings and weekends to meet operational and/or stakeholder requirements, and dependant on work deliverables, the role may be required to undertake travel.

We operate a hybrid working model. While flexibility is supported, the balance of office-based work, in-person attendance at meetings, events, etc and remote work will vary depending on role, location, and business needs.

Interested? We encourage you to apply, even if you don’t meet every single criterion. We value diverse experiences and perspectives, and your unique skills could be a outstanding fit for our team.

Click on Apply button to submit your cover letter and cv. Applications will be reviewed as they are received, we encourage you to apply without delay. If you have any questions about this role, please contact our P&C; team confidentially on

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Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk

Posted 7 days ago

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Job Description

Description

Position: Remote Work From Home Online - Paid Research Panelist - Part-Time Data Entry Clerk Welcome

Our company is seeking qualified candidates to participate in paid national and local focus groups, clinical trials, and market research studies.

For many of our paid market research opportunities, you have the option to participate either remotely or in person. This provides a great opportunity to earn extra income with the flexibility of working from home online.

Qualifications

- A smartphone with a working camera or a webcam on a desktop/laptop.
- A high-speed internet connection is required.
- Must be able to understand and follow both oral and written instructions.
- Open to people with Full Australian Working Rights.
- No data entry clerk experience needed.

Requirements

- Arrive at least 10 minutes before the scheduled discussion start time.
- Actively participate by following both written and verbal instructions.
- Complete the provided written survey for each panel.
- Be prepared to test assigned products or services and discuss your experience before the meeting date.

Benefits

- Flexible participation options: join discussions either in person or remotely online
- Work from home and skip the commute
- No minimum hours required - choose to participate full-time or part time
- Receive complimentary samples from our sponsors and partners in exchange for honest feedback
- Get the opportunity to test and review new products or services before their public release

Compensations

- Earn up to $1550 per week (amount varies based on the selected focus group or research assignment).

This position is ideal for individuals seeking temporary, part-time, or full-time work with flexible hours. No prior experience is required, making it a great opportunity for anyone looking to supplement their income. If you are a data entry clerk or just searching for a flexible part-time remote work from home job, this role provides the flexibility to fit your schedule.

Important Notice – No Fees Required

Apex Focus Group will never ask for payment to join our studies. If you receive messages requesting money, they are not from us. Stay vigilant and only apply through our official channels.

TMG Industrial is a trusted supplier of industrial products, proudly offering over 700 items across diverse categories, including outdoor storage structures, machinery attachments, shop equipment, and farming and agricultural implements. As an industry leader, TMG Industrial has become one of the fastest-growing industrial brands in North America.

With nearly two decades of experience and headquartered in Richmond, BC, the company operates distribution warehouses across Canada and the United States and has now expanded into Australia. Since opening our operations in August 2025, we’ve seen

Join us as we establish strengthen our presence down under and be part of our exciting global growth journey.

Position Overview

As a Sales Representative, you will be instrumental in driving AU sales growth by quickly quoting and closing off orders. You will focus on speed, accuracy, and a smooth customer buying experience.

During your probationary period, you will handle both Customer Support & Sales to gain hands-on exposure to our products, systems, and customer needs. This training period is designed to give you a deep understanding of what we sell and how our customers use it, so you are fully equipped to succeed in a fast-paced sales environment.

What You’ll Be Doing:

- Use persuasive sales techniques in answering inbound sales calls/emails, make product recommendations and close deal efficiently
- Process timely and accurate quotations to customers via email or phone
- Ensure customers remain engaged during the entire sales process by creating urgency, emphasizing value, and actively following up quotes to close the deal.
- Build, manage and maintain positive relationships with existing and prospective customers
- Manage a high volume of inbound/outbound telephone calls and emails with efficiency
- Stay informed and continuously expand knowledge product knowledge to effectively assist clients and convert to sales.
- Assist with branch operations and other branch-related tasks from time to time, as needed.

What You Bring:

- Minimum of 2 years Australian working experience in customer service, sales, or a related field; experience in industrial, agricultural, or automotive sectors is an asset.
- Excellent communication and active listening skills, with the ability to explain technical concepts to non-technical customers.
- Strong organizational skills to manage multiple customer needs and follow-ups in a timely manner.
- Working knowledge of Shopify & Zendesk and experience with other e-commerce platforms is an asset.
- Experience as a mechanic, handy person, or with technical products is considered a plus.

We have a collaborative, results-driven and high-performance team culture, balanced with a trusting amount of individual autonomy and flexibility.

Reporting into the Chief Revenue Officer, the Business Development Manager will be responsible for developing strategic partnerships and client acquisition efforts, driving iNGENu CRO’s business growth and expansion, while fostering relationships with key stakeholders and identifying new opportunities in the CRO space.

Responsibilities:

- Together with the Chief Revenue Officer, develop and execute a comprehensive business development strategy to achieve revenue growth targets for the iNGENu CRO.
- Identifying new business opportunities, partnerships, and collaborations with pharmaceutical and biotech companies to expand the iNGENu’s client portfolio.
- Work closely with Revenue Operations Manager to drive business development activities.
- Identify and attend relevant conferences and events across the Oceania, APAC and North American region to build client leads.
- Building and maintaining strong relationships with key decision-makers and influencers within client organizations to promote the company’s services and capabilities.
- Leading and participating in client meetings, presentations, and negotiations to close new business deals.
- Collaborating with iNGENu’s internal teams, including operations, finance, and marketing, to ensure that proposals and contracts are aligned with the company’s capabilities and meet the client’s needs.
- Developing and managing budgets, forecasts, and sales targets to measure progress and ensure that the business development strategy is successful.
- Keeping up-to-date with industry trends, regulatory changes, and competitive landscape to inform the business development strategy.
- Leading and managing a team of business development professionals to support the growth of the company.
- Ensuring that all business development activities are conducted ethically and in accordance with company policies and industry standards.

Skills & Experience:

- Bachelor’s degree in a life sciences, business, or related field; an advanced degree (Masters or MBA) is a plus.
- Proven track record of at least 4 years in business development or sales role in a CRO organisation.
- In-depth knowledge of the clinical research process, including regulatory guidelines and best practices.
- Strong network of contacts within the pharmaceutical and biotech sectors, with a demonstrable ability to convert leads into successful business partnerships.
- Exceptional communication, negotiation, and presentation skills, both written and verbal.
- Ability to work independently and as part of a team, with a self-driven and results-oriented mindset.
- Proactive, creative problem solver with a keen eye for identifying opportunities and overcoming challenges.
- Experience in using CRM software and other sales tools to manage the sales process effectively.
- Willingness to travel for client meetings and industry events as needed.
- Receive personalized job recommendations.

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📌 Senior Internal Sales & Customer Success Lead (Melbourne)
🏢 Robert Half Australia
📍 Melbourne