VENUE MANAGER FULL TIME - DISH & SPOON CAMBERWELL

Experienced Venue Manager wanted for a busy high volume cafe restaurant in Camberwell Lead daily operations manage staff and deliver exceptional service while working closely with the owners

VENUE MANAGER FULL TIME

DISH& SPOON CAMBERWELL

Established High Volume Venue

Leadership and Operational Responsibility

ABOUT US

Established in 2016 Dish and Spoon is a busy family owned cafe and restaurant in Camberwell known for specialty coffee seasonal food and genuine hospitality

With approximately 120 seats across multiple indoor and outdoor dining areas we operate 7 days a week delivering high volume breakfast brunch and lunch services alongside occasional private functions

We are looking for an experienced confident and hands on Venue Manager to oversee daily operations lead our team and maintain the high standards we have built our reputation on

THE ROLE

This is a hands on leadership position working closely with the owners to ensure the smooth and efficient running of the venue

You will be responsible for managing key aspects of daily operations including leading busy services staff management recruitment rostering training compliance maintenance and operational efficiency

We are looking for someone who can confidently manage the venue independently when required while maintaining strong communication with the owners

The successful candidate will take initiative lead by example and make sound operational decisions while maintaining a positive and professional environment

KEY RESPONSIBILITIES

SERVICE AND LEADERSHIP

Oversee daily front of house operations across all dining areas





Confidently lead busy breakfast brunch and lunch services particularly during peak weekend periods

Remain calm under pressure providing clear delegation encouragement and direction

Lead by example and confidently step into any front of house position when required

Maintain effective communication between kitchen coffee bar and floor teams

Deliver consistently high standards of customer service and resolve issues professionally

STAFF MANAGEMENT AND DEVELOPMENT

Prepare and manage weekly rosters in line with business requirements and labour budgets

Oversee recruitment interviews onboarding and induction of new staff

Conduct ongoing staff training coaching and performance management

Ensure staff maintain required certifications including RSA food safety and allergen awareness

Develop supervisors and senior team members

Set clear expectations around punctuality presentation productivity and accountability

Foster a positive respectful and supportive workplace culture

VENUE OPERATIONS AND COMPLIANCE

Maintain high standards of venue cleanliness appearance and presentation

Identify maintenance issues coordinate repairs and ensure timely follow up

Ensure compliance with food safety liquor licensing and workplace health and safety requirements

Oversee opening and closing procedures cash handling and daily reconciliations





Manage reservations customer flow and table turnover

Monitor stock wastage labour costs and operational efficiency

Identify opportunities to improve systems service standards and business performance

PRIVATE FUNCTIONS AND EVENTS

Assist with planning and coordinating private functions

Manage staffing venue setup and service requirements

Ensure functions are delivered professionally and efficiently

Be available for occasional evening events outside regular trading hours

ABOUT YOU

We are looking for an experienced hospitality professional who understands what it takes to run a busy high volume cafe or restaurant

You will bring proven management experience in a high volume hospitality environment

The confidence and ability to independently manage a large busy venue when required

Strong experience in rostering recruitment staff training and performance management

Excellent organisational communication and problem solving skills

A thorough understanding of hospitality compliance and operational standards

A calm composed and decisive approach during demanding services

Solid delegation skills and an encouraging supportive leadership style

A hands on attitude with excellent attention to detail

A genuine sense of ownership accountability and pride in your work

Availability to work weekends including Saturday and Sunday services as rostered

OUR LEADERSHIP PHILOSOPHY

At Dish and Spoon we believe a great manager sets the tone for the entire team

We value leaders who are approachable fair and supportive while also being confident in setting expectations and maintainin

📌 VENUE MANAGER FULL TIME (Melbourne)
🏢 Dish & Spoon
📍 Melbourne