Job Type: Full-time

Job DescriptionExpression of Interest - Customer Service RepresentativeSNSW Clerk Grade 3/4- starting annual salary $74,118.00 plus superannuation and leave loadingEmployment Type: Full-time ongoingLocations: Moree Service CentreLooking to build your customer service skills in a fast-paced, people-focused setting? This could be the opportunity for you!About OpportunityJoin our busy Service Centre team and be at the heart of the customer experience. No two days are the same. You’ll support customers face-to-face, solve problems, and make a genuine difference with every interaction.About youYou’re someone who:Thrives in a fast-paced, customer-focused environmentCommunicates clearly and confidentlyBrings patience, empathy, and a solutions-focused mindsetStays calm under pressure and enjoys helping peopleIf you take pride in great service and being the person others rely on, we want to hear from you.What You’ll Be DoingProviding frontline support and guidance to customersHandling a wide range of enquiries with professionalism and careWorking as part of a team to keep the centre running smoothlyResolving issues and complaints with accuracy and empathyUsing systems and technology to manage customer interactionsHow to applyPlease submit your resume and cover letter that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).Closing Date:



Monday 26 October 2026 at 9:59amFurther Information:For enquiries relating to recruitment please contact Joy Lethieullier via [email protected] Here to access the Role Description.Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.Click here to view our approach on the use of AI in recruitment.A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplaceThe strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected] more information, please visitInformation on some of the different types of disabilitiesInformation on adjustments available for the recruitment process

📌 EOI - Customer Service Representative (Moree)
🏢 NSW Department of Customer Service
📍 Moree