Caring Support @ Home is a registered provider delivering Support at Home services across the community. We are committed to enabling older Australians to live independently, safely, and with dignity in their own homes.

Our approach is centred on personalised care, meaningful engagement, and empowering clients through Consumer Directed Care principles.

The Opportunity:
We are seeking a Care Partner to join our growing team. This is a leadership-oriented role suited to someone with robust care management experience.

You will be responsible for delivering high-quality, person-centred care coordination to clients with varying and often complex needs.

Full-time or part-time arrangements are available.
Remuneration will be aligned with experience and clinical background.

Key Responsibilities:

Your responsibilities will include:

Delivering care management in line with the new Aged Care Act and organisational policies, within allocated budgets and timeframes

Developing, implementing, and reviewing comprehensive person-centred care plans

Coordinating and liaising with internal teams, service providers, GPs, and allied health professionals

Monitoring client outcomes and adjusting care strategies to ensure optimal service delivery

Supporting clients and their families to make informed decisions about care

Managing client enquiries, concerns, and complaints in a timely and professional manner

Maintaining accurate documentation and compliance with regulatory requirements

Building and maintaining strong relationships with external stakeholders (e.g. ACAS, community services)





Contributing to continuous improvement initiatives within the Support at Home program

Promoting high standards of customer service and organisational values

About You:

We are looking for someone who brings strong care management expertise, with a genuine commitment to improving client outcomes.

You will have:

Minimum 1 year experience managing a caseload of clients with complex needs, ideally within Home Care Package or Support at Home programs

Strong assessment, care planning, implementation, and evaluation skills

Excellent communication and stakeholder engagement abilities

Sound problem-solving and critical thinking capability

Ability to work autonomously while contributing to a collaborative team

Highly Desirable:

Experience working within Consumer Directed Care and aged care compliance frameworks

Clinical qualification as a Registered Nurse or Allied Health Practitioner

About Us:

Caring Support @ Home is a registered provider delivering Support at Home services across the community. We are committed to enabling older Australians to live independently, safely, and with dignity in their own homes.

Our approach is centred on personalised care, meaningful engagement,



and empowering clients through Consumer Directed Care principles.

The Opportunity:
We are seeking a Care Partner to join our growing team. This is a leadership-oriented role suited to someone with strong care management experience.

You will be responsible for delivering high-quality, person-centred care coordination to clients with varying and often complex needs.

Full-time or part-time arrangements are available.
Remuneration will be aligned with experience and clinical background.

Key Responsibilities:

Your responsibilities will include:

- Delivering care management in line with the new Aged Care Act and organisational policies, within allocated budgets and timeframes

- Developing, implementing, and reviewing comprehensive person-centred care plans

- Coordinating and liaising with internal teams, service providers, GPs, and allied health professionals

- Monitoring client outcomes and adjusting care strategies to ensure optimal service delivery

- Supporting clients and their families to make informed decisions about care

- Managing client enquiries, concerns, and complaints in a timely and professional manner

- Maintaining accurate documentation and compliance with regulatory requirements

- Building and maintaining strong relationships with external stakeholders (e.g. ACAS, community services)

- Contributing to continuous improvement initiatives within the Support at Home program

- Promoting high standards of customer service and organisational values

About You:

We are looking for someone who brings strong care management

📌 Senior Care Coordinator – Home Care Leadership (Melbourne)
🏢 Caring Support @ Home
📍 Melbourne