Lineage Logistics is seeking a Regional Manager, Customer Care - Asia Pacific to lead the transformation of APAC customer care across Australia, Current Zealand, Singapore, Sri Lanka and Vietnam. You will shape the operating model, technology roadmap and people capabilities for a 80-100 strong team.
Reporting to the VP, you will drive strategy, governance and continuous improvement, leveraging CRM tech like Salesforce Service Cloud, automation and AI to deliver measurable customer outcomes and