To oversee all NDIS relevant tasks for participants who seek support and guidance with their NDIS plan. You will be fully responsible for support coordination and other NDIS relevant tasks as they arise.

Key responsibilities

Review and accept Support Coordination referrals as they present, following internal processes and policies

Maintain full responsibility for the supervision of NDIS plans

Undertake effective person-centred communication with clients, their supports and services under the duty of care

Maintain case notes, seek service agreements, and pursue relevant reports

Regularly review spending while working cohesively with the administration team and colleagues

Keep abreast of all industry changes as the NDIS is a rapidly growing and changing scheme

Liaise regularly with professionals in the industry and represent the company with professionalism at all times

Participate in the risk management program and contribute to a clean, safe work environment

Actively participate and contribute to quality activities which promote continuous improvement and adhere to ISO practices





Actively participate in relevant professional development and requested training

About you

Professionalism and professional boundaries

Responsibility and accountability

Ability to work independently

Methodical approach

Highly efficient

Strong professional communication skills

Friendly, down to earth relatable disposition

Ability to multitask, learn current skills quickly, and retain information

Strong computer skills and efficient typing skills

Minimum Cert 3 in disability, community care, mental health or similar

Police Record Check, NDIS worker screening check and Working With Children Check required

Desirable: Experience working with or caring for an individual living with disability

About us

Grace Professional Services is positioned as a leader in NDIS Support Coordination services.

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📌 NDIS Support Coordinator: Plan Oversight (Melbourne)
🏢 Grace Professional Services
📍 Melbourne