Rare opportunity to become a leader within a Toyota workshop - up to 20 technicians

About us

Bendigo Toyota is a dynamic automotive business dedicated to delivering exceptional service and quality workmanship to our valued customers. We pride ourselves on maintaining high standards of professionalism, reliability, and expertise across all our operations. Our team is passionate about the automotive industry and committed to building long-term relationships with clients through outstanding customer service and technical excellence.

About the role

We are seeking an experienced and organised Automotive Workshop Controller to join our team asap. This is a full-time position that plays a crucial role in the smooth operation of our automotive workshop. As Workshop Controller, you will be the backbone of our service delivery, overseeing daily operations, managing workflows, and ensuring that all work is completed to the highest standards within agreed timeframes. You will be responsible for coordinating between technicians, customers, and management to deliver exceptional service whilst maintaining efficiency and profitability.

Key responsibilities

Manage daily workshop operations, including job scheduling, resource allocation, and workflow coordination

Oversee technical staff and ensure all work is completed to quality standards and within agreed timelines

Process customer work orders, maintain accurate records, and manage job tracking systems

Liaise between customers, management, and workshop technicians to ensure clear communication and expectations





Monitor stock levels of parts and materials, coordinate orders, and manage inventory efficiently

Ensure compliance with health and safety regulations and maintain a safe, organised workshop environment

Prepare accurate invoicing and work documentation for completed jobs

Handle customer inquiries, provide quotes for work, and manage customer relations professionally

Perform quality inspections on completed work to ensure standards are met before customer delivery

Contribute to continuous improvement of workshop processes and procedures

What we're looking for

Must have - Demonstrated ability to manage people, motivate teams, and maintain a positive workplace culture

Proven experience working in an automotive workshop workplace, with supervisory or controller experience preferred

Strong knowledge of automotive repair procedures, terminology, and workshop operations

Excellent organisational and time management skills with the ability to prioritise multiple tasks

Proficiency with workshop management software and computer systems

Outstanding communication skills, both written and verbal, with the ability to interact professionally with customers and staff





Attention to detail and commitment to maintaining accurate records and documentation

Problem-solving abilities and a proactive approach to resolving workplace challenges

Valid driver's licence and reliable transportation

A commitment to health and safety compliance and best practice standards

What we offer

Bendigo Toyota offers a supportive and professional working environment where your contributions are valued and recognised. We provide competitive remuneration commensurate with experience and qualifications. This is a stable full-time position offering the opportunity to work with a dedicated automotive team in a busy, established workshop. We foster a culture of continuous learning and professional development, supporting our team members in advancing their careers within the automotive industry. If you have any specific requirements or need adjustments to support your success in this role, we encourage you to discuss these with us during the recruitment process.

Apply now

If you are an experienced Automotive Workshop Controller looking for a rewarding opportunity with a reputable automotive business, we would like to hear from you. Please submit your application including your resume and a cover letter detailing your relevant experience and why you would be an excellent fit for this position.

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📌 Lead Automotive Workshop Controller (Greater Bendigo City)
🏢 BCM TOY
📍 Greater Bendigo City