Are you ready to work with great people for a renowned and supportive employer? At The Yoghurt Shop, we value our people and offer great benefits, including:
A day off for your birthday
Two additional days of leave to recharge (pro-rata for part time)
Access our Employee Assistance Program
The Yoghurt Shop (TYS) is a proudly Australian owned company with a passion for producing high quality, great tasting yoghurt. Our commitment to quality and food safety is unwavering, and our staff take pride in being part of a dynamic team dedicated to providing our customers with decadently tasty yoghurt We are looking for a Customer Service & Admin Officer who is customer-centric, organised, and ready to contribute to a cooperative team environment.
Your new role
In this role you will provide a customer-centric service by contributing to the management and preparation (including effectively communicating amendments) of the weekly production schedule in a timely and effective manner. Your work includes managing customer orders, invoicing and dispatches.
Responsibilities include, but are not limited to:
Providing friendly and courteous reception services, including telephone duties and greeting visitors on site
Provide accurate and timely data entry of orders into the Production Schedule and update amendments as required with timely communication of changes
Preparing and distributing dispatch and invoicing documentation for all customer orders
Collaborating with internal teams to ensure smooth operations
What you'll bring
Proven experience in administration and/or data entry roles with strong customer service skills
Excellent organisational and time-management abilities to handle multiple tasks and deadlines
A positive, solutions-focused mindset, ready to work independently or as part of a team
Proficiency with Microsoft Office and experience with XERO accounting system, or similar
If you would like further information regarding this role, please email Jess Schuit, Manager, Customer & Marketing at: @theyoghurtshop.com.au .
Shortlisted applicants will be contacted during standard business hours, unfortunately due to the volume of applications we will not be able to contact unsuccessful applicants.
📌 Customer Service (Adelaide)
🏢 The Yoghurt Shop
📍 Adelaide
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