At Eaton, we make what matters work. Our innovative technologies help customers manage electrical, hydraulic and mechanical power more safely, efficiently and sustainably. As a global leader in power management, we are committed to improving quality of life and protecting the setting through solutions that power homes, businesses, hospitals, data centres and critical infrastructure worldwide.
We are seeking an Internal Sales Representative to join our team in Mascot. You will play a critical role in supporting our service business by managing customer enquiries, preparing quotations and progressing sales opportunities from initial request through to order handover. Working closely with Sales, Service Operations, Field Service Engineers and Technical Support teams, you will ensure customers receive timely, accurate and commercially sound service proposals while maintaining high standards of customer experience and operational excellence.
Key responsibilities
- Manage service enquiries and customer updates
- Build and maintain key stakeholder relationships
- Prepare and follow up quotations and proposals
- Review documentation and ensure commercial accuracy
- Manage Salesforce opportunities and pipeline activity
- Drive opportunity conversion and complete order handovers
You will bring
- Experience in sales support, customer service or service administration
- High attention to detail and accuracy
- Strong written and verbal communication skills
- Experience with quotations, pricing and commercial documentation
- Ability to manage competing priorities and deadlines
- Strong stakeholder engagement and relationship management skills
- Sound commercial judgement and business acumen
- Proficiency with ERP and CRM systems (SAP and Salesforce preferred)
- Proactive approach with a willingness to learn technical products and services
- Ongoing training and professional development
- A supportive and collaborative team environment
Competitive salary, Sales Incentive paid quarterly or annually and employee benefits
Hybrid work environment
Onsite parking
We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.
📌 Internal Sales Representative (Sydney)
🏢 Eaton Group
📍 Sydney
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