- Liaises with the relevant staff at all levels across the agency about Ministerial, Parliamentary and Executive correspondence, ensuring they are acknowledged and addressed in a timely manner.
- Develops and maintains effective relationships with internal staff, including senior management and with external stakeholders.
- Shows empathy and compassion when addressing sensitive issues and dealing with clients.
- Responds to and resolves enquiries received internally from other divisions and directorates and externally from clients and stakeholders, and the Minister’s Office(s).
- Coordinates ministerial correspondence tracking and database administration to ensure the timely responses to correspondence.
- Manages the directorate’s central mailbox efficiently, ensuring that high levels of customer service and responsiveness are maintained.
- Supports the Executive Manager in managing and monitoring response times for Parliamentary, Ministerial and Executive enquiries, and developing strategies to improve the timeliness of responses across the Agency.
- Assists in the review and development of reports, speeches,



and presentations for Ministerial and other documents to support the Executive Manager and the Directorate.
- Coordinates administrative support functions for the Finance Directorate’s Executive Office or Division as required.
- Prepares the agenda, minutes and supporting papers for the Finance Directorate’s Executive Office or Division as required.
- Contributes to the performance reporting requirements for the Finance Directorate, including quarterly reports, the annual report and other reports as required.
- Tracks and reports on the progression of audit recommendations and other actions within the responsibility of the Directorate.
- Assists with governance reporting related to the Directorate’s project management.
- Coordinates the information and communication technology (ICT) requirements for effective ministerial and parliamentary coordination, including the procurement and upgrade of equipment, software licences, sourcing of special items, and maintaining and updating the ministerial tracking system and database.

📌 Integrity Staffing - Executive Support Officer (Fremantle)
🏢 Integrity Staffing
📍 Fremantle