Job Description

As a Return to Work Coordinator, you’ll play an important role in supporting positive recovery and return to work outcomes for our people at Australian Retirement Trust.

This role provides administrative, coordination and operational support to the Injury Management team to support the effective management of workplace and non-workplace injury and illness cases. The role is responsible for maintaining injury management records, coordinating appointments and stakeholder communications, supporting return to work processes, managing documentation and systems, and contributing to continuous improvement initiatives across the Injury Management function.

You will work closely with Injury Management and Return to Work Specialists, Team Leaders, insurers, rehabilitation providers and employees to facilitate positive return to work outcomes and ensure accurate, timely and compliant injury management administration. The Return to Work Coordinator reports to the Manager – Employee Relations and Safety Operations.

This role is available through to 30 June 2027 and is based in Brisbane or Melbourne.

Responsibilities

- Establish and maintain recent injury management and return to work files and ensure all documentation is recorded accurately and stored in accordance with organisational requirements.
- Manage ongoing file maintenance, including case documentation, medical certificates, correspondence, rehabilitation reports and case notes.
- Coordinate injury management administration activities and provide support throughout the lifecycle of workplace and non-workplace injury and illness cases.
- Conduct welfare check activities and follow-up communications with employees, leaders and other stakeholders as directed.
- Assist with injury management case transitions and file preparation associated with system upgrades and business improvement initiatives.
- Maintain accurate data records,



spreadsheets and tracking systems to support injury management reporting and operational requirements.
- Provide administrative support to the Injury Management team during periods of increased workload and planned leave coverage.
- Participate in process improvement initiatives and other administrative projects supporting workplace safety and injury management.

Qualifications

- Demonstrated experience within an administrative role, with skills in developing, implementing and maintaining appropriate administrative systems.
- Experience within Return to Work, Injury Management, Workers' Compensation, Human Resources or Workplace Health and Safety highly desirable.
- Ability to deal sensitively with confidential information.
- Intermediate to advanced skills in Microsoft Suite.
- Excellent communication skills.
- Self-motivated with strong planning and organisational skills and the ability to manage competing priorities and work within established timeframes.
- Demonstrated high levels of attention to detail and accuracy.
- Exposure to or interest in payroll processes associated with injury management and return to work activities.

About Us

Our 2.4 million members trust us to take care of around $375 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.

📌 Return to Work Coordinator (Petrie Terrace)
🏢 Australian Retirement Trust
📍 Petrie Terrace