Care Ambassador | Registered Nurse or Enrolled Nurse

Ready for a nursing role that's a little different?

If you love nursing but are also passionate about leadership, quality care, building relationships and Making Lives Better, this could be the role for you.

Nurse Next Door Wagga Wagga is looking for a Registered Nurse or Enrolled Nurse to join our Leadership Team as a Care Ambassador.

This isn't a traditional nursing position.

You'll combine your clinical skills with care coordination, client relationships, clinical oversight, mentoring and supporting our Care Team. You'll have the opportunity to influence how care is delivered while still maintaining meaningful contact with the people we support.

You'll work primarily weekdays with 30 hours across Tuesday to Friday, based from our Wagga Wagga office with regular visits to clients in the community.

The position is being offered as a 12-month fixed-term contract.

Who are we?

Nurse Next Door Wagga Wagga provides in-home nursing, disability and aged care services across Wagga Wagga and the surrounding region.

Our purpose is simple: Making Lives Better.

Since opening in Wagga Wagga, we've built a growing local team committed to providing care that feels personal, responsive and genuinely different.

Our culture is built around four core values:

- Admire People

- WOW Customer Experience

- Find a Better Way

- Passionate About Making a Difference

And we're incredibly proud of our team and the culture we've created.

So, what exactly is a Care Ambassador?

Think of it as a combination of clinical nurse, care coordinator, mentor and client advocate.

You'll work closely with our Care Designer, Care Ambassadors, Leadership Team, Clients, Families, Nurses and Caregivers to make sure the care we provide remains safe, person-centred, responsive and exceptional.

No two days will look exactly the same.

One day you might be completing a First Visit with a recent client, reviewing a Care Plan and supporting a Caregiver with a clinical competency.

The next you could be reviewing progress notes,



speaking with a family about changing care needs, completing a nursing visit or helping the team solve a problem before it becomes a bigger one.

What you'll be doing

Your role will include:

- Supporting the clinical oversight and coordination of a portfolio of clients

- Completing client assessments, First Visits, Supervisory Visits and Care Plan Reviews

- Providing direct client care as part of the role, including both Caregiving and Nursing Visits as required. Depending on business and client needs, direct care may make up to approximately 80% of your working hours at times

- Completing nursing visits within your scope of practice, which may include wound care, catheter care, medication management, diabetes care and other nursing supports

- Developing and updating person-centred care plans

- Monitoring client wellbeing and identifying changes, risks or deterioration

- Reviewing progress notes and clinical documentation and following up concerns

- Working closely with clients, families and other health professionals

- Providing clinical guidance and support to our Care Team

- Completing and supporting clinical competencies within your scope of practice

- Assisting with Caregiver education, development and supervision

- Supporting incident management, quality improvement and clinical governance

- Helping us continually improve the way we deliver care

- Supporting the wider leadership team with day-to-day service coordination when required

- Participating in a shared, rostered on-call rotation

What we're looking for

Above everything else, we're looking for someone who cares deeply about people and takes pride in doing things well.

You'll ideally be someone who is:

- A Registered Nurse or Enrolled Nurse with current AHPRA registration without conditions that prevent you from performing the inherent requirements of the role

- Clinically confident and comfortable recognising and escalating changes in a client's condition

- Organised and able to manage several priorities without losing attention to detail

- An excellent communicator who can build trust with clients,

📌 Nurse Leader (Wagga Wagga)
🏢 Nurse Next Door
📍 Wagga Wagga