Weddings & Celebrations Sales Consultant, Destination Events

Wedded Wonderland | Full-Time | Office-Based

Weddings | Travel | Events | Luxury Experiences

We're looking for a commercially minded, highly organised and personable individual to join Wedded Wonderland's growing team.

This is a client-facing role combining sales, customer experience, bookings, coordination and relationship management across weddings, celebrations, travel and luxury experiences.

1. Key responsibilities

- Client Enquiries. Respond to inbound enquiries via phone, email, website and social media. Understand client needs, budgets and timelines.

- Sales & Conversion. Present relevant services, packages and experiences. Follow up with leads, overcome objections and convert enquiries into bookings.

- Client Experience. Build relationships, provide personalised recommendations and deliver exceptional service throughout the client journey.

- Bookings & Coordination. Coordinate consultations, appointments, venue enquiries, supplier availability, proposals and booking requirements.

- Weddings & Events. Assist clients exploring wedding venues, event suppliers, destination celebrations and curated packages.

- Travel & Experiences. Support enquiries relating to honeymoons, luxury accommodation, destination weddings and group experiences.

- Partner Relationships. Liaise with hotels, venues, travel partners, suppliers and experience providers.

- CRM & Administration. Maintain client records, track enquiries, manage follow-ups and keep the sales pipeline updated.

- Events & Activations. Represent the business at showcases, events, exhibitions and client-facing activations when required.

2. Who we're looking for

We welcome applications from candidates with experience in any of the following industries:

- Wedding planning

- Travel & tourism

- Event coordination

- Luxury retail

- Hotels & hospitality





- Reservations & bookings

- Customer service

- Sales & account management

Essential skills

- Excellent communication, telephone and interpersonal skills.

- Strong sales ability and confidence engaging with clients.

- Highly organised, with excellent attention to detail.

- Ability to manage multiple enquiries and competing priorities.

- Proactive approach to follow-ups and problem-solving.

- Comfortable working with CRM systems, email and digital platforms.

- Professional presentation and a customer-first mindset.

- Ability to work independently and collaboratively in a rapid-paced office environment.

Wedding or travel industry experience is advantageous, but not essential.

3. What a typical day looks like

- Morning. Review new enquiries, prioritise leads and follow up on outstanding opportunities.

- Mid-morning. Conduct client discovery calls, understand requirements and recommend services.

- Midday. Liaise with venues, hotels and suppliers; request availability, pricing and proposals.

- Afternoon. Present packages, coordinate consultations and progress clients towards bookings.

- End of day. Update CRM records, confirm next steps, review pipeline and prepare priority follow-ups.

4. Performance expectations

Success will be measured through:

- Speed and quality of responses to client enquiries.

- Number of qualified consultations booked.

- Conversion of enquiries into paying clients and confirmed bookings.

- Sales revenue and booking targets.

- Consistency of follow-up and pipeline management.

- Client satisfaction and service quality.

- Accuracy of CRM records and booking coordination.

5. Employment details

- Position. Weddings & Celebrations Sales Consultant, Destination Events

- Employment. Full-time

- Work arrangement. Office-based

- Industry. Weddings, travel, events and luxury experiences

- Experience. Customer service, coordination, sales or related industry

📌 Weddings & Celebrations Sales Consultant, Destination Events | Wedded Wonderland (North Strathfield)
🏢 Wedded Wonderland
📍 North Strathfield