As a Junior Quality Assurance Analyst, you'll ensure our customers enjoy a frictionless digital journey, whether they're discovering their next getaway or booking a once-in-a-lifetime trip.

You'll work across our website and mobile apps, testing features end-to-end, identifying usability issues, and ensuring everything we ship meets the high bar our customers expect.

You'll collaborate with engineers, designers, and product managers, turning your insights into tangible improvements that elevate customer experience and drive trust in our platform.

You instinctively notice when something feels "off" - confusing journeys, rough edges, or trust-breaking moments - and you enjoy working with others to make digital experiences seamless.

What You'll Do

- Test new and existing features across web and mobile platforms
- Identify, reproduce, and clearly document bugs or usability gaps
- Collaborate with Product, Engineering, and Design teams throughout development and release cycles
- Monitor production feedback to catch experience issues early
- Contribute to test plans, exploratory testing, and regression testing
- Advocate for quality and customer experience in every stage of product development

Must-Have

- Degree in a STEM-related field (Information Systems, IT, Computer Science) OR equivalent QA, UAT, or Product Operations experience
- Robust attention to detail, you spot what others miss




- A "customer-first" mindset and ability to think like a user
- Clear communication skills across technical and non-technical teams

Nice-to-Have

- Experience with SQL (writing and running queries)
- Familiarity with testing tools or automation environments
- Analytical problem-solver with a hands-on, proactive approach
- Previous experience in travel, e-commerce, or hospitality
- Passion for delivering exceptional digital experiences

What's in it for you?

- Excellent Remuneration package
- 20% discount on Luxury Holidays
- Breakfast and lunch are provided 5-days a week
- Health and Well-being programs
- Annual Hackathons
- 1/2 day birthday bonus leave
- A super collaborative team that enjoys creating great platforms

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.

As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.

📌 Junior QA Analyst (Sydney)
🏢 Luxuryescapes
📍 Sydney